Naoual Benzahra
Apple Valley
Summary
Results-driven Student Support Specialist with expertise in conflict resolution and social-emotional counseling. Proven track record in creating inclusive learning environments and facilitating effective communication among students, parents, and staff.
Overview
7
7
years of professional experience
Work History
Substitute
Dakota County Library
Apple Valley
08.2024 - Current
- Assisted patrons with locating books and resources within the library.
- Managed circulation desk tasks, including checking in and out library materials.
- Organized community events to enhance participation and engagement in library programs.
- Provided technology assistance to patrons using computers and digital resources.
- Collaborated with staff to maintain a welcoming and efficient library environment.
- Educated visitors on library policies and services, ensuring informed access to resources.
- Facilitated book clubs and discussions, strengthening community connections through reading.
- Created an atmosphere conducive to learning by establishing clear expectations for behavior and performance.
- Participated in professional development opportunities related to substitute teaching practices.
Student Support Specialist
District school 196
Apple Valley
09.2019 - Current
- Developed and implemented student support programs addressing diverse needs.
- Implemented crisis intervention strategies for at-risk students, fostering a safer school environment.
- Provided counseling to struggling students on workload management, improving academic performance.
- Enhanced communication among students, parents, and school staff to support student success.
- Facilitated communication between teachers, parents, administrators, and students.
- Collaborated with teachers to create inclusive learning environments.
- Supported diverse student populations through equitable instructional design and programming.
- Advocated for needs of the students with disabilities.
- Trained new staff on policies regarding student support services.
- Maintained accurate student records and documentation for support services.
- Coordinated parent-teacher conferences to discuss the progress of individual students.
- Conducted workshops on study skills and stress management techniques.
- Created and delivered presentations on various topics related to academic success.
- Cultivated classroom environment focused on inclusion and growth, fostering both social and academic development.
- Developed interesting and interactive learning methods tailored to help students with individual needs.
- Initiated conversations with families about any social or emotional concerns they may have.
- Intervened in conflicts between classmates by providing mediation services.
- Collaborated with outside agencies providing services for students and families to deliver cohesive support.
- Established and maintained dynamic working relationships with students and parents to support classroom objectives.
- Offered counseling to students and parents to increase personal growth, self-understanding and behavioral management.
Education
Associate of Science - Accounting
Dakota County Technical College
Rosemount, MN05-2023
Skills
- Multi-subject instruction
- Crisis intervention
- Instructional technology
- Remediation techniques
- Conflict resolution
- Time management
- Resource allocation
- Safety awareness
- Parent engagement
- Parent communication
- Social-emotional counseling
- Communication facilitation
- Positive reinforcement
- Behavior modeling
- Complex Problem-solving
- Creative problem solving
- Organizational growth
- Relationship management
- Inclusive strategies
- Compliance
- Cultural sensitivity
- Motivation techniques
- Multitasking Abilities
- Multitasking Abilities
Languages
French
Full Professional
Arabic
Native/ Bilingual
English
Full Professional
Spanish
Limited
Timeline
Substitute
Dakota County Library
08.2024 - Current
Student Support Specialist
District school 196
09.2019 - Current
Associate of Science - Accounting
Dakota County Technical College