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 A highly motivated and dedicated individual with strong interpersonal skills, extensive experience working with diverse groups of people, and a proven ability to manage high-pressure situations with ease. My background in coaching, combined with my education in Health Sciences, has developed my exceptional communication, organizational, and problem-solving skills. I bring a unique combination of patience, empathy, and work ethic to any team, ensuring both customers and colleagues receive the best experience.  Having worked in environments that require multitasking, managing conflicting demands, and maintaining a positive, energetic atmosphere, I am well-equipped to thrive in the fast-paced environment and will always provide excellent customer service. My experience in gymnastics coaching has sharpened my ability to motivate, communicate effectively, and adapt to the needs of individuals at all levels—skills that are transferable to providing top-tier customer service and creating an enjoyable experience for guests.  I am CPR certified and highly knowledgeable in safety protocols, ensuring a secure environment for both customers and coworkers. Additionally, I excel in creating a fun, welcoming atmosphere and building strong, positive relationships with customers, helping drive satisfaction and loyalty. My organizational skills and strong work ethic make me reliable in high-demand situations, and I am confident that my ability to stay calm under pressure, manage multiple tasks, and collaborate with a team would make me a valuable asset to your establishment. 

Enthusiastic Advanced Care Paramedic looking to obtain the position of Paramedic Instructor, focused on exercising knowledge & experience gained from 14 years of working in Emergency Medical Services.

I am a compassionate, understanding and highly motivated care professional with a genuine passion for making a positive difference in the lives of children and young people. I am applying for Residential Childcare roles because I strongly believe my experience, values and personal qualities make me an excellent fit for this type of work. I have a natural ability to build positive, trusting relationships with children, helping them to feel safe, comfortable and valued, and I have seen this clearly in my current role at Haven, where I quickly form good bonds with children and adapt my approach to suit different personalities, behaviours and needs.

What stands out about me is that I combine a caring and empathetic nature with resilience, good judgement and a calm approach under pressure. I am kind, approachable and supportive and I also bring a positive personality and good sense of humour which helps me connect with young people in a genuine and encouraging way. I understand the importance of creating environments where children feel secure, respected and able to be themselves, while also maintaining clear professional boundaries, consistency and high standards of care.

My background in mental health support, SEN education and activity-based work has given me strong experience in supporting individuals with emotional, behavioural and additional needs. I understand that behaviour is often a form of communication, and I always aim to respond in a patient, non-judgemental and trauma-informed way. I recognise the importance of safeguarding, emotional regulation, positive role modelling and building trust over time, especially for children and young people who may have experienced instability, trauma or difficult life experiences.

In my current role as an Activity Instructor / Sports Coach at Haven, I work closely with children and families in a fast-paced environment where safety, engagement and adaptability are essential. I have developed strong confidence in encouraging participation, managing different behaviours appropriately, promoting inclusion and helping children enjoy positive experiences. Combined with my previous support work, this has strengthened my ability to promote positive outcomes, support wellbeing and contribute to stable, nurturing and child-centred environments.

I am now looking to build a long-term career in residential childcare, where I can use both my experience and my personality to make a real impact. I would bring warmth, professionalism, commitment and emotional maturity to the role, along with a strong work ethic and a genuine desire to help children feel safe, supported and able to thrive.

Energetic individual, driven to provide high-quality service by being adaptable, flexible, and taking the initiative to complete tasks. Dedicated team player, proactive and hands-on in task completion.
I have a broad understanding of various fields, having taken on different roles to support my family while striving to be independent. I aim to pursue a role that will support me in growing.

Natalie Jens

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Coach/Instructor

Golf Caddie

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Psychology -

High School Diploma -

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Coach/Instructor

Golf Caddie

Psychology -

High School Diploma -

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