Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Natavia Griffin

North Branch

Summary

Retail professional with solid background in customer service and store management. Known for enhancing shopping experience and streamlining daily operations. Valued team player with focus on collaboration and flexibility to adapt to changing needs. Strong in communication and problem-solving, consistently contributing to store success.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Queenie and Pearl
Minneapolis, MN
05.2026 - Current
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Maintained store cleanliness and organization to create inviting atmosphere for shoppers.
  • Collaborated with team members to optimize inventory management and stock replenishment of over 1,000 products.
  • Implemented visual merchandising strategies to effectively showcase products and promotions.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.

Retail Sales Associate

Vivant Vintage
Boston, MA
10.2025 - 05.2026
  • Handled customer complaints professionally, fostering positive relationships and repeat business.
  • Managed efficient cash register operations.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Collaborated on a small team of 12 workers

Barista

Caribou Coffee
North Oaks, MN
01.2024 - 08.2025
  • Prepared high-quality beverages while adhering to company standards and recipes.
  • Provided exceptional customer service, enhancing guest experience and satisfaction.
  • Operated espresso machines and brewing equipment efficiently to maintain workflow.
  • Managed inventory levels, ensuring timely restocking of supplies and ingredients.
  • Collaborated with team members to achieve daily operational goals and enhance teamwork dynamics.
  • Managed 5 or more calls a day.

Club Leader

Mounds View High School
Arden Hills, MN
09.2022 - 06.2025
  • Organized and facilitated weekly club meetings to enhance member engagement and participation.
  • Developed and implemented community service projects to promote teamwork and social responsibility among members.
  • Coordinated events and activities, ensuring alignment with school policies and student interests.
  • Mentored new members, providing guidance on club operations and fostering a welcoming environment.
  • Collaborated with faculty to integrate educational programs into club initiatives, enriching member experiences.
  • Lead teams of 20+ students.

Education

Bachelor of Science - Biology

University of Massachusetts, Boston
Boston, MA
06-2029

No Degree - PSEO

Bethel University
St. Paul, MN
06-2029

No Degree - CIS Class

U of M
St. Paul, MN
06-2029

Associates of Liberal Arts - Business

Century College
White Bear Lake, MN
06-2029

Skills

  • Customer service
  • Patience and empathy
  • Reliability and punctuality
  • Problem-solving
  • Point of sale systems
  • Creative thinking

Interests

  • Crafting and DIY Projects
  • Acting and Theater
  • Fashion
  • Creative Writing

Timeline

Retail Sales Associate

Queenie and Pearl
05.2026 - Current

Retail Sales Associate

Vivant Vintage
10.2025 - 05.2026

Barista

Caribou Coffee
01.2024 - 08.2025

Club Leader

Mounds View High School
09.2022 - 06.2025

Bachelor of Science - Biology

University of Massachusetts, Boston

No Degree - PSEO

Bethel University

No Degree - CIS Class

U of M

Associates of Liberal Arts - Business

Century College
Natavia Griffin