Nate Stenzel
Owatonna
Summary
Results-driven operations manager with a proven track record in HVAC services. Expert in enhancing team performance, maintaining high service standards, and building strong customer relationships.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Central Air Heating & Cooling
Owatonna, MN
01.2025 - Current
- Managed daily operations of HVAC services, ensuring timely project completion and customer satisfaction.
- Coordinated scheduling for maintenance and installation tasks to optimize workforce efficiency.
- Developed customer relationships through effective communication and service follow-ups.
- Implemented quality control measures to maintain high standards in service delivery.
Owner/Operator
Luiken's Mechanical
Faribault, MN
01.2024 - 01.2026
- Trained new technicians on equipment usage and safety protocols to enhance team performance.
- Conducted routine inspections and troubleshooting of HVAC systems to ensure operational reliability.
- Streamlined inventory management processes, reducing waste and improving resource allocation.
- Resolved customer complaints promptly, enhancing overall client retention rates through excellent service support.
Sales
Tonna Mechanical
Rochester, MN
01.2021 - 01.2024
- Boosted sales revenue by consistently meeting and exceeding individual and team sales targets.
- Recruited trained, and mentored high-performing sales associates who consistently exceeded sales targets.
- Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by [Number]% in sales.
- Boosted sales revenue by implementing effective outbound sales strategies and tactics.
Education
HVAC Diploma - HVAC
South Central College
North Mankato, MN01-2014
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Problem Solving
Timeline
Owner/Operator
Central Air Heating & Cooling
01.2025 - Current
Owner/Operator
Luiken's Mechanical
01.2024 - 01.2026
Sales
Tonna Mechanical
01.2021 - 01.2024
HVAC Diploma - HVAC
South Central College