Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
Redwood Manmaker
References
Timeline
Generic

Nathan Cole

Olivia

Summary

Demonstrated strong work ethic at MCC Ag Solutions and MCC Transport, consistently achieving high levels of customer satisfaction. Conducted product performance demonstrations with a focus on full-service support. Proven ability to meet and exceed job expectations through dedication and commitment.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sales Agent

MCC Ag Solutions
Olivia
05.2023 - Current
  • Developed strong client relationships to enhance customer satisfaction and loyalty.
  • Conducted market research to identify new sales opportunities and trends.
  • Collaborated with team members to strategize on sales approaches and techniques.
  • Participated in sales meetings to share insights and improve overall team performance.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Offered coupons and special deals to increase customer spending.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Created presentations and proposals for prospective clients.
  • Provided product demonstrations to potential buyers both in person or via video conferencing tools.
  • Participated in trade shows and other events to promote our products and services.
  • Attended meetings with current and prospective customers to discuss their business needs.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Managed corn and soybean plots to demonstrate product benefits.
  • Host customers and fellow business owners showcase crop plots.
  • Prepare the ground and plant crops while using the company's products.
  • Apply products via a row crop sprayer.

Truck Driver

MCC Transport, llc
Olivia
02.2020 - Current
  • Coordinate with shippers and brokers on the truck's schedule.
  • Move freight safely from point to point.
  • Work with the back office team to turn in paperwork for billing.
  • Manage fuel costs.
  • Manage insurance costs.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
  • Obtained signatures needed to complete and process paperwork.
  • Performed regular inspections and completed vehicle repairs.
  • Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
  • Assisted in loading and unloading cargo at delivery locations as needed.

Business Owner

ND Cole Trucking Inc.
Olivia
11.2007 - 02.2020
  • Managed daily operations of transportation logistics and scheduling.
  • Coordinated communication between clients and drivers for service efficiency.
  • Oversaw compliance with safety regulations and industry standards.
  • Developed relationships with vendors to ensure timely delivery of supplies.
  • Implemented processes for tracking shipments and inventory management.
  • Trained new staff on company policies and operational procedures.
  • Resolved customer inquiries and issues to enhance satisfaction levels.
  • Kept records for production, inventory, income, and expenses.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Determined pricing for products or services based on costs and competition.
  • Interviewed, trained and supervised employees.
  • Monitored cash flow to ensure proper budgeting of resources.
  • Managed operations budgeting, accounts payable, and accounts receivable and payroll.
  • Conferred with customers to understand needs and finalize purchase orders.
  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Resolved conflicts between employees or customers in a timely manner.
  • Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
  • Scheduled maintenance activities for equipment used by the business.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Developed business from ground up and prepared records and operations for smooth handover to new owners.
  • Conducted market research to identify new opportunities for growth.
  • Delegated work to staff, setting priorities and goals.
  • Forecasted customer demand to set prices or credit terms for goods or services.

Education

Ag Business - Agricultural Business And Management

Ridgewater College
Willmar, MN
02-1995

Skills

  • Client relationship management
  • Product demonstrations
  • Sales presentations
  • Customer engagement
  • Freight logistics
  • Compliance management
  • Negotiation skills
  • Time management
  • Truck driver
  • Forklift operator
  • Row crop applicator
  • Planting equipment
  • Harvesting equipment

Affiliations

  • Served on church council
  • Helped with local 4H team
  • Helped with local youth in sports
  • Served on fire department in youth home town
  • Fund raiser assistant at children's school

Certification

  • Commercial driver's license
  • Commercial chemical applicator
  • Forklift operator

Accomplishments

  • 1992 FFA State Tractor driving champion

Redwood Manmaker

  • Partner with other Christian conservative men in my various business ventures and acquaintances to lift up other men of faith. Helping to be become better leaders in their home, and community.

References

References available upon request.

Timeline

Sales Agent

MCC Ag Solutions
05.2023 - Current

Truck Driver

MCC Transport, llc
02.2020 - Current

Business Owner

ND Cole Trucking Inc.
11.2007 - 02.2020

Ag Business - Agricultural Business And Management

Ridgewater College

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