Nathan Confer
Blaine
Summary
Dynamic restaurant server with over 15 years of experience in delivering exceptional customer service and training staff. Known for streamlining workflows and fostering team collaboration to optimize dining experiences and increase operational efficiency.
Overview
25
25
years of professional experience
Work History
Restaurant Server
Malone's Bar & Grill
Maple Grove, MN
05.2014 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed order accuracy through effective communication with kitchen staff.
- Trained and mentored new servers in menu knowledge and service standards.
- Streamlined workflow processes to enhance efficiency during peak hours.
- Implemented upselling techniques, increasing overall sales through enhanced guest interactions.
Restaurant Server
Champps Restaurants
Maple Grove, MN
09.2001 - 05.2014
- Resolved customer complaints promptly, maintaining a positive dining experience.
- Collaborated with team members to optimize table turnover rates during busy shifts.
- Assisted in inventory management, contributing to cost control initiatives.
- Cultivated warm relationships with regular customers.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Established rapport with regular customers, fostering loyalty through exceptional service.
Education
Bachelor of Arts - Organizational Management And Communication (OMC)
Concordia University
Saint Paul, MNSkills
- True team player
- Great planning skills
- Exceptional oral and written communication skills
- Skilled multi-tasker
- Creative and adaptable
- Decision-making
- Critical thinking
Languages
German
Limited Working
Interests
Youth Sports - Participated and volunteered to coach multiple youth teams Succeeded in obtaining my coaching badges to further my education in sports
Timeline
Restaurant Server
Malone's Bar & Grill
05.2014 - Current
Restaurant Server
Champps Restaurants
09.2001 - 05.2014
Bachelor of Arts - Organizational Management And Communication (OMC)
Concordia University