Nathan Hatinen
Minneapolis,MN
Overview
8
8
years of professional experience
1
1
Certification
Work History
Swing Courier
FedEx
11.2024 - Current
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Coordinated routes to optimize delivery schedules and reduce delays.
- Assisted in training new couriers on operational procedures and best practices.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Managed different routes every day while maintaining service to upwards of 100 customers per day
Office Manager
Rally Relocation Services (Minutemen Haulers), Minnesota
05.2018 - 12.2024
- Managed all crew leads and movers to create a productive working environment
- Created a combination of weekly/monthly schedules to maximize the time management of various workloads
- Engaged in high volume problem solving with employees and customer satisfaction
- Provided sales experience to create jobs with customers for our employees
- Worked alongside crew leads to ensure move arrival windows are hit daily
Crew Lead
Rally Relocation Services (Minutemen Haulers), Minnesota
05.2018 - 12.2024
- Managed and overlooked movers that worked on tasks at different jobsites
- Acted as the main point of contact to provide excellent customer service
- Provided initial on hand problem solving to help with company/customer issues
- Mentor/Coach 4-6 movers at a time
Mover
Rally Relocation Services (Minutemen Haulers), Minnesota
05.2018 - 12.2024
- Transported people's personal belongings, including bulky furniture, fragile items and vehicles
- Had responsibility of driving various sized moving trucks with loading and unloading services provided
- Full-service responsibilities that included carefully packaging customers belongings per request
Education
Bachelor of Science - Business Administration
North Dakota State University
Fargo, ND11.2025
Skills
- Office management
- Data entry
- Data visualization and presentations
- Customer relations
- Team collaboration
- Time management
Certification
- Microsoft Power BI Data Analyst, Texas McCombs
Timeline
Swing Courier
FedEx
11.2024 - Current
Office Manager
Rally Relocation Services (Minutemen Haulers), Minnesota
05.2018 - 12.2024
Crew Lead
Rally Relocation Services (Minutemen Haulers), Minnesota
05.2018 - 12.2024
Mover
Rally Relocation Services (Minutemen Haulers), Minnesota
05.2018 - 12.2024
Bachelor of Science - Business Administration
North Dakota State University