Experienced healthcare leader with extensive experience in team leadership, budget management, and process optimization. Demonstrated success in enhancing patient care coordination and implementing organizational changes that improve patient experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager Rehab Services
Aspirus St. Luke's
Duluth
11.2023 - Current
Managed daily operations to ensure efficient patient care and service delivery.
Implemented process improvements to optimize workflow and reduce delays in patient care.
Collaborated with healthcare teams to address patient needs and concerns.
Oversaw budgets and expenditures to ensure cost-effectiveness while upholding quality standards.
Conducted performance evaluations, providing feedback and coaching for team development.
Led a team of 35-55 employees, ensuring high productivity and excellent customer service.
Monitored staff performance and addressed issues.
Navigated team through organizational change during COVID pandemic and merger, ensuring alignment and support.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Supervisor Inpatient PT/OT/SLP
St. Luke's Hospital
Duluth
09.2015 - 12.2023
Coordinated staff schedules to optimize coverage and enhance patient care.
Implemented process improvements to enhance patient experience during hospital stays.
Managed and supervised a team of 25 employees in daily operations.
Performed evaluations of patients to assess their physical, cognitive, emotional, and psychosocial functioning.
Monitored employee productivity, delivering feedback and coaching to foster professional growth.
Recruited and hired staff, building a skilled team to meet operational demands.
Adjunct Faculty: Clinical Practice Educator
The College of St. Scholastica
Duluth
09.2013 - 12.2023
Collaborated with faculty to develop and implement innovative educational programs.
Mentored new educators in effective teaching strategies, fostering improved student engagement.
Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with students, parents and fellow educators.
Established clear expectations for student behavior, promoting a respectful and conducive learning environment.
Received recognition for contributions to innovative concepts in classroom instruction.
Assessed student progress and provided feedback on a regular basis.
Education
Master of Arts - Occupational Therapy
The College of St. Scholastica
Duluth, MN
12-2001
Bachelor of Arts - Health Sciences
The College of St. Scholastica
Duluth, MN
05-1999
Skills
Rehabilitation program management
Budget management
Process optimization
Team leadership
Performance evaluation
Staff mentoring
Certification
National Board for Certification in Occupational Therapy (NBCOT)
Minnesota Occupational Therapy License
Saebo Certified Therapist
CPR and First Aid Certification
Accomplishments
2014 St. Luke's Foundation Circle of Light Employee Award
2024 Sister Alice Lamb Award from The College of Scholastica