Nathaniel Abramson
Duluth
Summary
Strategic leader in the management field, known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Energetic, results-driven department manager committed to maintaining the highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost concerns and workforce management issues to maintain streamlined operations. Customer-focused professional with a successful several-year career in the industry. Dynamic and successful at applying skills in busy environments.
Overview
3
3
years of professional experience
Work History
Department Manager
McDonald's Restaurant
Duluth
06.2022 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Ensured compliance with all safety regulations in the workplace.
- Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Set and managed departmental budgets, controlling expenses to meet financial goals.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Followed safety protocols and company processes and procedures.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Participated actively in strategic planning sessions with top executives from different divisions.
- Analyzed business performance data and forecasted business results for upper management.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Monitored inventory levels, ensuring optimal stock and minimizing waste.
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Managed budgets effectively by making sure costs stayed within allocated limits.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Recruited and trained new employees to meet job requirements.
- Ensured compliance with company policies and relevant regulations.
- Performed opening and closing duties as part of management team and handled cash management.
- Utilized excellent math skills to maintain accurate inventory levels.
Education
Carpentry
Lake Superior College
Duluth, MNSkills
- Customer service
- Team building
- Conflict resolution
- Employee training
- Visual merchandising
- Product restocking
- Performance tracking and evaluation
- Supply and inventory management
- Attention to detail
- Computer skills
- Teamwork
- Adaptability
- Complex Problem-solving
- Rules and regulations
- Workflow coordination
- Negotiation tactics
- Professional and courteous
- Relationship building
- Employee engagement
- Excellent communication
- Employee coaching and mentoring
- Task prioritization
- Active listening
- Profit and loss management
- POS software
- Decision-making
- Department leadership
- Flexible schedule
Timeline
Department Manager
McDonald's Restaurant
06.2022 - Current
Carpentry
Lake Superior College
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