Nchinda Bella
Minneapolis
Summary
Dynamic professional with extensive experience at Uber and Lyft, excelling in passenger transport and safety compliance. Proven track record of maximizing customer satisfaction through exceptional service and vehicle maintenance. Skilled in conflict resolution and route navigation, consistently achieving high ratings for cleanliness and safety.
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber And Lyft
Fridley
12.2022 - Current
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Fostered a welcoming environment, accommodating special requests when possible.
- Operated vehicles with specialized equipment to transport and secure passengers with special needs.
- Provided excellent customer service, including assistance with luggage and answering queries about the local area.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Notified customers of delays to decrease calls to support.
- Performed pre- and post-trip safety and maintenance checks to mitigate hazards.
- Maintained high ratings from passengers for cleanliness, safety, and customer service.
Medical Device Assembler
Vasopticmedical
Columbia
06.2020 - 05.2022
- Ensured compliance with safety regulations while assembling medical devices.
- Assembled medical devices using hand tools, power tools and automated equipment.
- Assembled components by examining connections for correct fit and fastening parts together.
- Recorded data from testing activities into company database system.
- Read and interpreted schematics and drawings for accurate results.
- Performed preventive maintenance on machines and equipment used in the production process.
- Resolved assembly problems by altering dimensions to meet specs.
- Monitored quality control standards throughout the assembly process.
- Identified most effective materials for creating specific prosthetic limbs depending upon patient desires and medical history.
Security Officer
New Horizons
Arlington
01.2016 - 04.2019
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Searched individuals and baggage for weapons and other prohibited items.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Education
University of Buea
Bues Cameroon06-2008
Skills
- Vehicle maintenance
- Passenger transport
- Safety compliance
- Customer service
- Route navigation
- Conflict resolution
Timeline
Uber Partner
Uber And Lyft
12.2022 - Current
Medical Device Assembler
Vasopticmedical
06.2020 - 05.2022
Security Officer
New Horizons
01.2016 - 04.2019
University of Buea
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