Ndy'ra M Shelly
Duluth
Summary
Experienced support professional prepared for this role, bringing strong focus on team collaboration and achieving results. Skilled in providing personalized care, communication, and problem-solving. Known for flexibility and reliability, adapting to changing needs seamlessly. Proven ability to foster positive, supportive environment. Providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
At Home Living
Duluth, MN
11.2024 - Current
- Assisted residents with daily living activities, promoting independence and personal choice.
- Maintained accurate records of resident interactions and daily care provided.
- Collaborated with healthcare staff to implement individualized care plans for residents.
- Monitored and reported changes in resident behavior or health to supervisors.
- Maintained clean, safe, and well-organized patient environment.
Housekeeper
Hotel Inn
Duluth, MN
06.2024 - 10.2024
- Responsible for cleaning and maintain guest rooms
- Restock towels, make beds and empty trash
- Implemented hotel cleanliness standards through regular inspections and maintenance checks.
- Performed detailed cleaning of public areas, enhancing guest satisfaction and comfort.
Dietary Aide
Hilltop health care
Duluth, MN
05.2024 - 06.2024
- Assisted in the distribution of dietary plans to meet resident nutritional needs.
- Supported meal service by setting up dining areas and ensuring proper presentation.
- Monitored food safety practices while preparing, storing, and serving meals.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Frontline Cashier
Sams Club
Gulfport, MS
03.2021 - 11.2023
- Provided customers with product information and answered inquiries to enhance satisfaction.
- Managed cash register operations, balancing cash drawers at the end of shifts.
- Maintained a clean and organized workspace, contributing to a positive shopping environment.
- Managed high volumes of customers during peak hours, maintaining composure and professionalism under pressure.
- Developed strong product knowledge to provide informed recommendations to customers upon request.
Education
Women in Trades 101
Moore Community House Women in Construction
Biloxi, MS07-2024
Dietary Aide Training
Hilltop Health Care
Duluth, MN06-2024
High School Diploma - undefined
West Harrison High
Gulfport, MS05-2022
No Degree - Business Management
Bellevue University
Bellevue, NEDSP Certified
At Home Living
Duluth, MN12-2024
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Direct patient care
- Patient care
- Appointment scheduling
- Goal setting
- Team collaboration
- Social skills development
- Problem-solving
- Multitasking and organization
Certification
- DCA - Direct Care Aide
- PCA - Personal Care Aide
Timeline
Direct Support Professional
At Home Living
11.2024 - Current
Housekeeper
Hotel Inn
06.2024 - 10.2024
Dietary Aide
Hilltop health care
05.2024 - 06.2024
Frontline Cashier
Sams Club
03.2021 - 11.2023
High School Diploma - undefined
West Harrison High
Women in Trades 101
Moore Community House Women in Construction
Dietary Aide Training
Hilltop Health Care
No Degree - Business Management
Bellevue University
DSP Certified
At Home Living