Nelson A Quesada
Faribault
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Skilled at ordering delivery trucks on a weekly basis, Talent for proactively solving problems and keeping team members on task.
Overview
2026
2026
years of professional experience
Work History
Shift Manager
Taco Johns
2022 - Current
- Morning shift manager at Taco Johns opening and preparing the store for the day and ordering delivery trucks and putting them away
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Kept employees operating productively and working on task to meet business and customer needs.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Bus Detailer
MVTA
06.2021 - 09.2021
- Summer job cleaning and detailing busses for MVTA
- Emptied trash receptacles and removed trash from vehicle interiors.
- Inspected and cleaned luggage storage bays, overhead passenger storage areas, windows and floors.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Shined vehicle windows and windshields to remove water spots.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained clean, tidy and safe work environment.
Education
High School -
Burnsville High School
01-2022
Skills
- Supply ordering
- Interpersonal skills
- Handling customer complaints
- Quality assurance
- Tech-Savvy
- Training and mentoring
- Accurate money handling
- Shift leadership
- Safety compliance
- Team building
- Punctual and reliable
Timeline
Bus Detailer
MVTA
06.2021 - 09.2021
Shift Manager
Taco Johns
2022 - Current
High School -
Burnsville High School