Nevaeh Richmond
Bloomington,MN
Summary
Dynamic and detail-oriented cashier with proven expertise at Mystic Lake Casino, excelling in cash handling and payment processing. Recognized for enhancing customer satisfaction through attentive service and effective problem-solving. Adept at collaborating with team members to streamline operations and reduce wait times, ensuring a positive experience for all patrons.
Overview
3
3
years of professional experience
Work History
Cashier
Mystic Lake Casino
08.2024 - 06.2025
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries, to enhance overall satisfaction and service experience.
- Adapted to high-volume periods by prioritizing tasks to reduce wait times for customers.
- Collaborated with team members to manage inventory levels.
Cashier
Valleyfair Amusement Park
05.2022 - 09.2022
- Reduced wait times at concessions stands through efficient order taking and accurate cash handling practices.
- Processed cash and electronic payments accurately for customer transactions.
- Ensured proper cash handling procedures were followed, maintaining accountability for all transactions processed during shifts.
- Assisted customers with inquiries, providing prompt and friendly service.
- Resolved customer complaints with professionalism to enhance satisfaction.
- Skilled at working independently and collaboratively in a team environment.
Education
Kennedy High School
Bloomington, MNSkills
- Cash handling
- Team collaboration
- Professionalism and courtesy
- Payment processing
- POS system operations
- ID verification
- Attention to detail
- Confidentiality and discretion
- Basic math
- 10-key data entry
- Friendly, positive attitude
- Attentive customer service
- Problem-solving
Timeline
Cashier
Mystic Lake Casino
08.2024 - 06.2025
Cashier
Valleyfair Amusement Park
05.2022 - 09.2022
Kennedy High School
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