Nguyen Quang Truong Tran
Minneapolis
Summary
Driven finance student with a strong academic record and extensive experience in customer service, cash management, and fast-paced operations. Recognized for accuracy, efficiency, and building positive guest relationships. Passionate about business, investing, and financial analysis.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Pho Hoa Noodle Soup
06.2019 - Current
Serve 100+ guests per shift while delivering fast, friendly service.
Maintain full menu knowledge to offer accurate recommendations.
Manage 100+ daily transactions with 100% accuracy.
Support table turnover through efficient billing and workflow.
Maintain cleanliness, restock supplies, and complete side work task.
Shift Leader
Lu's Sandwiches
07.2020 - 12.2023
Served 100+ customers per shift with efficient, friendly service.
Supported training of 5–10 employees, improving team efficiency and performance.
Maintained product knowledge and safety compliance at all times.
Delivered personalized recommendations to increase repeat business.
Assisted in inventory counting and cost control to reduce product waste.
Education
Bachelor of Science - Finance
Metropolitan State University
Saint Paul, MN12-2025
Associate of Science - Business Administration And Management
Normandale Community College
Bloomington, MN12-2023
Skills
- POS Systems
- Cash handling
- Microsoft Office
- Investing
- Positive attitude
- Problem-solving
- Customer service management
- Goal setting and tracking
- Safety processes and procedures
- Daily workflows
- Time management
- Attention to detail
Summary Of Qualifications
- 5+ years of customer service and POS experience.
- 100% accuracy in cash handling and transaction balancing.
- Experience training and onboarding new employees.
- Strong communication, teamwork, and attention to detail.
- Academic excellence with multiple scholarships.
- Proficient in Microsoft Office and finance fundamentals.
Certification
Management Certificate - Normandale Community College (2023)
Timeline
Shift Leader
Lu's Sandwiches
07.2020 - 12.2023
Shift Leader
Pho Hoa Noodle Soup
06.2019 - Current
Bachelor of Science - Finance
Metropolitan State University
Associate of Science - Business Administration And Management
Normandale Community College