Results-driven Electrical Department Manager with expertise in inventory management, customer support, and team training. Proven ability to optimize workflows, enhance productivity, and deliver exceptional service.
Overview
8
8
years of professional experience
Work History
Electrical Department Manager
Menards
Rochester
09.2023 - 08.2025
Managed electrical inventory and ensured proper stock levels for customer needs.
Trained team members on safety protocols and electrical department procedures.
Assisted customers with product selection and provided technical support.
Developed displays to showcase new electrical products in the store.
Responded to customer inquiries and resolved issues related to electrical items.
Oversaw daily operations of the electrical department, ensuring efficient workflows.
Identified areas where improvement is needed in order to optimize productivity within the department.
General Manager
McKenzies at westfield
Winona
03.2023 - 08.2023
Oversaw daily operations and ensured compliance with company policies.
Managed staff scheduling and coordinated team activities across departments.
Developed and implemented operational strategies to enhance efficiency.
Conducted regular performance evaluations and provided constructive feedback to employees.
Facilitated training sessions to improve team skills and knowledge retention.
Resolved customer inquiries and addressed service issues promptly and effectively.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Administered employee discipline through verbal and written warnings.
Sanitation Technician
ON-Site sanitation
Bryon
01.2023 - 03.2023
Maintained cleanliness of facilities using appropriate sanitation tools and chemicals.
Conducted routine inspections to ensure compliance with sanitation standards.
Documented cleaning schedules and tasks completed for accountability purposes.
Ensured all tools and equipment were properly cleaned and stored after use.
Adhered to all OSHA requirements regarding personal protective equipment.
Followed sanitation schedule and documented cleaning activities.
Reported any malfunctioning equipment or systems that could compromise sanitation standards.
Mixed chemical solutions as directed for use in diverse cleaning applications.
Utilized Personal Protective Equipment (PPE) correctly.
Shift Leader
Taco Bell Restaurant
Rochester
06.2020 - 12.2022
Oversaw daily operations and managed team schedules effectively.
Trained new staff on procedures and company policies consistently.
Monitored inventory levels and restocked supplies as needed.
Ensured compliance with safety and sanitation standards regularly.
Assisted in resolving customer complaints to enhance service quality.
Coordinated shift transitions for smooth handover of responsibilities.
Implemented process improvements to streamline workflow efficiency.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Resolved customer complaints promptly and professionally.
Supervised and led employees to maintain productivity and customer service levels.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Adhered to all health code regulations while preparing food items for customers.
Line Cook
Dunn Bros Coffee
Rochester, minnesota
07.2017 - 04.2021
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Grilled meats and seafood to customer specifications.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.