NICHOLAS N. GROFF
Victoria
Summary
Senior Professional Sales and Marketing student at the University of Minnesota Duluth Labovitz School of Business and Economics, driven to launch a career in tech sales. Strong communicator with a problem-solving mindset, curiosity, and resilience. Experience in customer engagement, relationship building, and solution-focused selling across retail and B2B settings, ready to support high-performing sales teams in technology or software environments.
Overview
5
5
years of professional experience
Work History
Sales Associate & Skate Technician
Play It Again Sports
Duluth
09.2024 - Current
- Guided customers to tailored solutions, boosting satisfaction and driving revenue through consultative selling.
- Managed high-volume skate sharpening during peak hours with speed and precision, maintaining quality standards.
- Contributed to team targets via upselling, cross-selling, and personalized product recommendations.
- Kept displays and inventory organized to enhance the customer experience.
Sales Intern
Taylor Corporation
Eden Prairie
06.2025 - 08.2025
- Supported outreach and follow-up with potential and existing customers, helping increase client engagement for the sales team.
- Maintained and updated customer databases to improve sales tracking, reporting accuracy, and follow-through.
- Coordinated with cross-functional teams to align on sales initiatives, improving efficiency in moving opportunities forward.
Axe Throwing Instructor, Cashier, and Facility Attendant
Victoria Burrow
Victoria
05.2021 - 08.2024
- Taught techniques with emphasis on safety and participant enjoyment, ensuring positive experiences.
- Delivered excellent customer service through accurate transactions and clear guidance.
- Maintained facility cleanliness and organization, supporting a welcoming environment.
Electrical Section Sales
Menards
Duluth
02.2024 - 05.2024
- Assisted customers in selecting appropriate electrical products, improving satisfaction and loyalty.
- Stocked and organized shelves, ensuring optimal presentation and product availability.
- Highlighted key products strategically to increase engagement and sales.
Education
Bachelor of Business Administration - Professional Sales and Marketing
University of Minnesota
Duluth, MN05.2026
Skills
- Microsoft Office
- Problem solving
- Communication
- Teamwork
- Time management
- Curiosity
- Relationship building
- Customer engagement
- Solution selling
- Customer relationship management
- Problem-solving
Leadership Experience
UMD Sales Club, Duluth, MN, Member, 08/24, Present
Websites
Timeline
Sales Intern
Taylor Corporation
06.2025 - 08.2025
Sales Associate & Skate Technician
Play It Again Sports
09.2024 - Current
Electrical Section Sales
Menards
02.2024 - 05.2024
Axe Throwing Instructor, Cashier, and Facility Attendant
Victoria Burrow
05.2021 - 08.2024
Bachelor of Business Administration - Professional Sales and Marketing
University of Minnesota