Nick Berge
Waverly
Summary
Goal-oriented manager with distinguished experience in Fluid Power industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent. Performance-oriented Sales Leader offering exceptional record of achievement over Six-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Accomplished Sales Manager offering Six years of experience developing and maximizing Fluid Power sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
14
14
years of professional experience
Work History
Area Account Manager
Dakota Fluid Power
04.2022 - Current
- Increased client retention by fostering strong relationships and providing exceptional account management services.
- Developed a comprehensive understanding of clients'' needs and expectations, leading to successful long-term partnerships.
- Implemented tailored solutions for each client, optimizing their satisfaction with our products and services.
- Enhanced customer service levels by conducting regular follow-ups and addressing any concerns promptly.
Inside Sales Representative
Oil Air Products
02.2018 - 04.2022
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and cross-selling
- Maintained one of the fastest growing OEM customers and continued to grow sales.
- Reduced customer churn rate by anticipating needs proactively, offering value-added services or discounts as appropriate.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
- Contributed to team objectives in fast-paced environment.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Production Assembler
Powersystems LLC
02.2010 - 06.2015
- Improved production efficiency by assembling products according to established guidelines and quality standards.
- Reduced assembly errors by carefully following work instructions and ensuring proper alignment of components.
- Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
- Contributed to continuous improvement initiatives by providing valuable feedback on assembly processes and identifying areas for potential optimization.
- Ensured product quality by conducting thorough inspections at each stage of the assembly process, making necessary adjustments as needed.
- Quickly adapted to new production methods and technologies, maximizing efficiency in the assembly process.
- Consistently met strict deadlines while maintaining high-quality workmanship throughout the entire production process.
Education
2 Years Fluid Power School - Fluid Power Technology
Hennepin Technical College
Minneapolis, MN06.2017
High School Diploma -
Mondovi High School
Mondovi, WI06.2004
Skills
- Conflict resolution
- Upselling techniques
- Customer retention
- Strategic planning
- Product knowledge
- Decision making
- Problem solving
- Adaptability
- Goal setting
- Analytical thinking
- Networking abilities
- Sales forecasting
- Performance tracking
Certified Fluid Power Specialist
Hydraulic Specialist Certified
Pneumatic Specialist Certified
Timeline
Area Account Manager
Dakota Fluid Power
04.2022 - Current
Inside Sales Representative
Oil Air Products
02.2018 - 04.2022
Production Assembler
Powersystems LLC
02.2010 - 06.2015
2 Years Fluid Power School - Fluid Power Technology
Hennepin Technical College
High School Diploma -
Mondovi High School
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