Nick Svenningsen
Oak Grove
Summary
Results-driven Area Operations Manager with expertise in performance analysis and staff supervision. Proven track record in enhancing operational efficiency while adhering to safety protocols and maximizing profitability.
Overview
10
10
years of professional experience
Work History
Area Operations Manager
Schindler Elevator Corporation
07.2025 - Current
- Coordinated daily operations across multiple service locations to ensure efficient workflow.
- Assisted in implementing safety protocols, contributing to a secure work environment.
- Supported inventory management processes, tracking equipment and supplies effectively.
- Executed routine maintenance schedules for elevator systems, ensuring operational reliability.
- Participated in training sessions for new hires, enhancing team capabilities and knowledge retention.
- Monitored compliance with industry regulations, supporting organizational standards and practices.
- Maximized profits through thorough financial analysis, identifying areas for cost savings without compromising service quality or employee satisfaction.
EI Field Supervisor / Operations Manager
Schindler Elevator Corporation
08.2020 - 07.2025
- Supervised installation and maintenance of elevator systems, ensuring adherence to safety protocols.
- Coordinated with technicians to streamline service schedules and optimize operational efficiency.
- Trained new staff on equipment handling and compliance standards, enhancing team competency levels.
- Conducted regular site inspections to identify potential issues and implement preventative measures.
- Monitored inventory levels for parts and tools, facilitating effective resource allocation and management.
- Analyzed customer feedback to enhance service quality, resulting in improved client satisfaction rates.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Resolved customer complaints to maintain satisfaction and loyalty.
Service Operations Manager
ThyssenKrupp Elevator
03.2016 - 08.2020
- Streamlined service operations, enhancing efficiency across multiple projects.
- Led cross-functional teams to implement process improvements and drive operational excellence.
- Developed training programs for staff, increasing proficiency in service delivery standards.
- Analyzed performance metrics to identify trends and optimize resource allocation.
- Oversaw project timelines, ensuring adherence to deadlines and budget constraints while maintaining quality standards.
Education
High School Diploma -
Anoka High School
Anoka, MNSkills
- Performance analysis
- Excellent interpersonal skills
- Operational efficiency
- Standard operating procedures
- Outstanding communication skills
- Staff supervision
Won top 5 EI supervisor in Nation for Schindler elevator 2021
Skilled Field supervisor bringing 25 years of progressive experience. Hit all the metrics Cat testing, Service Delivery and Non conformances.
Timeline
Area Operations Manager
Schindler Elevator Corporation
07.2025 - Current
EI Field Supervisor / Operations Manager
Schindler Elevator Corporation
08.2020 - 07.2025
Service Operations Manager
ThyssenKrupp Elevator
03.2016 - 08.2020
High School Diploma -
Anoka High School