Nicola Mejia
Leann Chin
MINNEAPOLIS
1
Language
1
Certification
3
years of professional experience
Dedicated Shift Leader with proven skills in enhancing customer satisfaction and resolving issues. Experienced in cash handling and training staff to ensure smooth operations.
Work History
Shift Leader
2 Years 4 Months- Resolved customer complaints swiftly, enhancing overall satisfaction rates.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Summer Camp Assistant
2 Months- Planned and facilitated daily activities for diverse groups of children.
- Led groups of children safely through a variety of camp activities.
- Enhanced camper experiences by organizing fun and engaging activities tailored to their interests.
- Maintained a safe and enjoyable environment through diligent supervision and adherence to safety protocols.
Education
Bachelor's Undeclared
Skills
Customer service orientation
Team leadership
Conflict resolution
Problem-solving
Positive attitude
Certification
- American Red Cross Babysitter's Training
- Bilingual Seal Recipient for Spanish
Languages
Spanish
Native or Bilingual
Timeline
Shift Leader
Leann Chin
04.2024 - CurrentRead More
Summer Camp Assistant
Minneapolis Parks & Rec
06.2023 - 08.2023Read More
University of Minnesota
Bachelor's Undeclared
Read More