Nicolas Golubic
Burnsville
Summary
Experienced with managing customer relationships and resolving client issues. Utilizes strong communication and problem-solving skills to drive customer satisfaction and loyalty. Aiming to successfully fill the role at your company with dedication and a strong work ethic. Recognized as highly motivated and extremely ambitious by my peers, I can be relied upon to help your company achieve its goals.
Overview
9
9
years of professional experience
Work History
Customer Account Specialist
C.H. Robinson
06.2024 - Current
- Build and develop relationships with customers to ensure continued partnership
- Analyze customer inquiries and provide quality and timely insights and updates to customers
- Proactively identify opportunities to improve operational efficiency
Financial Services Intern
Trane Technologies
04.2022 - 05.2024
- Prepare lien waivers to be signed for project administrators
- Make collection calls regarding past due invoices
- Complete assigned auditing tasks
Front of Store Attendant/Guest Advocate
Target
04.2020 - 06.2022
- Communicate and interact with guests to build an inclusive guest experience
- Excellence in handling cash register
- Maintain interior and exterior brand
Customer Service Associate
Regal Autowash and Detail
07.2017 - 08.2019
- Responsible for daily sales operations
- Provide full details to customers cars
- Continued excellence of communication with customers
Assistant
Preferred Tile & Stone
06.2016 - 06.2017
- Worked in small teams and assisted the tile setter to help stay on pace
- Gain of strong work ethic and a higher level of motivation
Education
Bachelor of Science - Marketing
University of Wisconsin, La Crosse
La Crosse, WI05-2024
Skills
- Adaptability
- Customer Engagement
- Problem Solving
- Strong Negotiation
- Time Management
- Microsoft Office Proficiency
- Creativity
Timeline
Customer Account Specialist
C.H. Robinson
06.2024 - Current
Financial Services Intern
Trane Technologies
04.2022 - 05.2024
Front of Store Attendant/Guest Advocate
Target
04.2020 - 06.2022
Customer Service Associate
Regal Autowash and Detail
07.2017 - 08.2019
Assistant
Preferred Tile & Stone
06.2016 - 06.2017
Bachelor of Science - Marketing
University of Wisconsin, La Crosse
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