Nicole Bruns

• Collaborated with team members to meet daily targets, contributing to overall company success and growth.
• Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
• Troubleshot issues related to order processing or shipping, promptly resolving problems to minimize delays or negative customer experiences.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Interacted with guests in friendly and knowledgeable way.
• Picked and packed order items.
• Greeted customers and directed to requested products.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike

I took orders for pickup and delivery, and helped prepare food.

• Kept classroom and feeding areas clean, neat, and safe.
• Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
• Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Used proper sanitizing techniques for toys, surfaces, and equipment.
• Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
• Provided thorough documentation of each child''s day-to-day activities, achievements, concerns, or incidents for both internal records and parental review upon request.
• Promoted development of social, emotional, and communication skills in infants.
• Supported the emotional needs of infants through consistent care, comfort, and validation of feelings.
• Conducted regular observations and evaluations of infant growth, adjusting lesson plans as needed based on developmental progress.

• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Provided mobility assistance such as walking and regular exercising.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Assisted disabled clients to support independence and well-being.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
• Provided transportation and appointments management.
• Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.