Nicole Glenna
Forest Lake,Minnesota
Summary
Proficient Title Officer and Controller with extensive expertise in managing financial operations and facilitating real estate transactions. Known for strong communication skills and the ability to resolve discrepancies, enhancing trust among stakeholders and ensuring successful closings.
Overview
15
15
years of professional experience
Work History
Title Officer
Executive Title of MN
Maple Grove, MN
12.2011 - Current
- Facilitated closing processes by preparing necessary documentation for real estate transactions.
- Reviewed title commitments and policies to identify potential issues and mitigate risks.
- Collaborated with clients, lenders, and attorneys to resolve title discrepancies efficiently.
- Led initiatives to improve customer service response times, increasing client satisfaction ratings.
- Coordinated seamless communication between all parties involved in transactions, fostering trust among stakeholders.
- Developed excellent problem-solving skills to address unique challenges that arose during complex real estate transactions.
- Collaborated with underwriters to obtain necessary approvals for complex transactions, ensuring successful closings.
- Expedited transaction processing times by effectively managing deadlines and prioritizing tasks accordingly.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Upheld strict confidentiality standards when handling sensitive client information, protecting their privacy and ensuring data security.
Controller
J Johnson
Forest Lake, MN
08.2022 - 05.2026
- Oversaw accounts payable and receivable operations, improving cash flow management.
- Streamlined month-end closing procedures, reducing processing time significantly.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
Education
Broadcasting - Broadcasting And Communication
Brown Institute
Minneapolis, MN05-1992
Real Estate License -
Kaplan Real Estate
Saint Louis Park, MNClosers License -
Kaplan
Saint Paul, MNSkills
- Strong communication skills
- Professionalism and ethics
- Continuous learning mindset
- Title insurance proficiency
- Fraud detection skills
- Escrow management
- Notary public
- Attention to detail
- Multitasking Abilities
- Critical thinking
- Risk assessment
- Real estate knowledge
- SoftPro Select proficient
- ClosingLock proficient
- Excellent researching skills
- Quickbooks proficient
Timeline
Controller
J Johnson
08.2022 - 05.2026
Title Officer
Executive Title of MN
12.2011 - Current
Real Estate License -
Kaplan Real Estate
Broadcasting - Broadcasting And Communication
Brown Institute
Closers License -
Kaplan