Nicole Porter
Saint Paul
Summary
Dedicated college student focused on social work, with a strong commitment to community improvement, and helping others. Core competencies include effective communication, empathy, and teamwork, essential for fostering positive relationships. Eager to leverage skills in a professional setting to create impactful change within the community.
Overview
1
1
year of professional experience
Work History
Shift Lead
Crumbl Cookies
Arden Hills
11.2023 - Current
- Enforced guidelines to enhance employee productivity.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Trained new employees on company policies, operational procedures, and customer service standards.
- Monitored and maintained equipment to ensure operational efficiency.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Provided guidance and support to other team members as needed.
- Collaborated with management to set performance goals and evaluate progress.
Volunteer
Community Partners With Youth
New Brighton
12.2023 - 01.2024
- Collaborated with children to fulfill their needs.
- Developed connections with various children's groups.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Irondale Senior High School
New Brighton, MN06-2023
Social Work
Augsburg University
Minneapolis, MNSkills
- Employee training
- Performance management
- Operational efficiency
- Customer service
- Team collaboration
- Time management
- Problem solving
Languages
Spanish
Native/ Bilingual
Timeline
Volunteer
Community Partners With Youth
12.2023 - 01.2024
Shift Lead
Crumbl Cookies
11.2023 - Current
High School Diploma -
Irondale Senior High School
Social Work
Augsburg University
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