Nicole Turch
Sauk Rapids
Summary
Healthcare professional with a strong background in care coordination and patient advocacy. Skilled in conducting assessments, facilitating communication among healthcare teams, and implementing tailored care strategies for improved patient outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
OB
St. Gabriel’s Hospital
01.2024 - Current
- Cross-trained as a second OB to assist in delivery and newborn care.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
RN Discharge Coordinator
St. Gabriel’s Hospital
Saint Cloud
06.2022 - Current
- Facilitated discharge planning and homecare setup, ensuring smooth transitions for patients.
- Coordinated care conferences to align multidisciplinary teams on patient care plans.
- Coordinated care conferences, aligning multidisciplinary teams to enhance patient care plans.
- Conducted intake assessments to gather comprehensive case histories from patients and families.
- Monitored postoperative patients, addressing inquiries and delivering tailored home care strategies.
- Documented patient progress accurately within electronic medical records system.
- Participated in quality improvement initiatives to enhance departmental practices.
- Referred patients to specialized health resources for additional assistance.
RN Case Manager
Accurate Home Care
Osseo
10.2021 - 06.2022
- Coordinated patient care plans with interdisciplinary teams and families.
- Assessed patient needs to develop tailored care strategies.
- Facilitated communication between healthcare providers and patients to ensure effective continuity of care.
- Coordinated medical services among primary care providers, specialists, hospitals, and outpatient clinics to optimize patient care.
- Completed comprehensive oasis documentation to enhance accuracy of patient assessments.
- Conducted skilled nurse and supervisory visits for home health aides.
- Educated patients and families on treatment options and health management practices.
- Managed case documentation, ensuring accuracy in patient records.
Client Services Coordinator
Meduit
Saint Cloud
09.2021 - 12.2021
- Uploaded pay files for collections to facilitate timely processing
- Collaborated with clients (hospitals and clinics) and third-party collections on medical bills to ensure effective resolution
- Coordinated client communications to ensure timely responses and updates.
- Managed appointment scheduling and maintained organized client records.
- Assisted clients with inquiries and provided necessary information promptly.
Care Coordinator RN
CentraCare
st. cloud
05.2019 - 06.2021
- Assessed patient needs and preferences to tailor care plans effectively.
- Collaborated with multidisciplinary teams to improve care delivery.
- Maintained accurate patient records in electronic health systems.
- Advocated for patients' rights and access to essential services.
- Coordinated referrals to community resources, enhancing patient access to housing and employment support.
- Facilitated communication among families, caregivers, and healthcare providers to ensure continuity of care.
- Monitored government regulations, health insurance changes, and financing options.
Education
Bachelors degree - nursing
St. Scholastica Online Program
Duluth, MN12-2017
Associates degree - Nursing
Minnesota State Community And Technical College
Detroit Lakes, MN12-2013
Skills
- Discharge planning
- Patient assessment
- OASIS documentation
- Case management
- Epic charting
- Intake and discharge processes
- Care coordination
- Interdisciplinary collaboration
- Resource referral
- Cost management
- Attention to detail
- Deadline management
- Communication skills
- Relationship building
- Patient education
Certification
- Registered Nurse
- BLS certified
- ALS
- NRP
Accomplishments
Daisy Award Winner
References
- Rebecca Erickson, RN, VA, 612-597-6111
- Melissa Pearson, LPN, Centracare, 320-248-0382
- Courtney Counter, RN, Accurate Home Care, 320-293-1359
Attributes
- Disciplined
- Hard worker
- Effective communicator
- Team player
Timeline
OB
St. Gabriel’s Hospital
01.2024 - Current
RN Discharge Coordinator
St. Gabriel’s Hospital
06.2022 - Current
RN Case Manager
Accurate Home Care
10.2021 - 06.2022
Client Services Coordinator
Meduit
09.2021 - 12.2021
Care Coordinator RN
CentraCare
05.2019 - 06.2021
Bachelors degree - nursing
St. Scholastica Online Program
Associates degree - Nursing
Minnesota State Community And Technical College