Nicole Wiener

Lead Cash Applications Processor/Senior Accounts Receivable Clerk

Allina Health - Optum

02.2021 - Current

Ensure timely and accurate postings of electronic and manual cash flow to patient accounts
Review, research and reconcile patient accounts
Research and implement processes for provider level adjustments (PLB’s)
Create and modify worksheets in Microsoft Excel and word
Provide training to employees including workflows, policies and changes in system functionality
Troubleshoot unapplied cash, accounting and bank discrepancies
Collaborate with other departments
Reconcile payments applied with batch totals received
Obtain remits from payor websites
Support staff development
Provide oversight of lower level staff and delegate work
Provide input on corrective action and productivity
Identify payments for allocation to correct department or billing systems for postings
Refund outstanding credits
Processed data efficiently to enhance workflow and meet deadlines.
Improved accuracy by reviewing and validating data entries.
Implemented effective data processing techniques to boost efficiency.
Processed transactions accurately, supporting financial operations.
Supported team members in their tasks, contributing to overall team success.
Increased productivity by effectively managing workload and prioritizing tasks.
Participated in continuous training initiatives, staying up-to-date on relevant regulations, policies, and best practices within the processing field.
Demonstrated flexibility when adapting to new processes or guidelines while maintaining consistently high levels of productivity.
Reduced errors with meticulous attention to detail and thorough review of documentation.
Managed multiple priorities simultaneously, maintaining organization even during peak periods.
Implemented new workflows to streamline the processor role, resulting in improved performance metrics.
Reduced error rates in data entry by conducting thorough training sessions for new hires.
Led team project to overhaul outdated processing procedures, resulting in more efficient workflow.
Collaborated with other departments to optimize production workflows.
Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.

Summary

Overview

Work History

Lead Cash Applications Processor/Senior Accounts Receivable Clerk

Senior Cash poster

Cash Poster

Education

High school -

Skills

References

Timeline

Lead Cash Applications Processor/Senior Accounts Receivable Clerk

Senior Cash poster

Cash Poster

High school -

Similar Profiles

Mai OverbeyMai Overbey

Sandy BrooksSandy Brooks

Mary NelsenMary Nelsen