NICOLE J. SWANSON
Balaton
Summary
Knowledgeable healthcare and patient services professional with a deep understanding of high level patient experience and medical procedures. Successfully manage diverse patient needs in various healthcare settings, ensuring quality care and patient satisfaction. Demonstrate strong communication and problem-solving skills while working collaboratively with other healthcare teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
LPN Coordinator
Avera Marshall Regional Medical Center
Marshall, MN
05.2026 - Current
- Independently performs all exam types for Occupational Medicine including immigration, preemployment, and drug screening.
- Deliver high-quality professional care to patients with diverse cultures, and languages.
- Listen to patient needs attentively to understand their health concerns.
- Communicate with physicians and other healthcare professionals to provide excellent patient care
- Ensure timely communication through follow-up
- Coordinate community partnerships with local businesses to enhance service access and patient resources
Licensed Practical Nurse
Avera Medical Group, Dermatology
Sioux Falls, SD
07.2025 - 05.2026
- Assisted surgeons during Mohs surgeries for successful skin cancer treatment
- Administered local anesthetic, assist to control bleeding and suturing
- Administered local anesthetic, controlled bleeding, and assisted with suturing during surgical procedures
- Coordinated tissue processing with pathology laboratory and histotechnician to ensure timely diagnosis
- Coordinated with the pathology laboratory and Histotechnician for tissue processing
- Instructed patients on post-operative care and triaged concerns to enhance recovery and address complications
Licensed Practical Nurse
Avera Marshall Regional Medical Center
Marshall, MN
09.2016 - 07.2025
- Provided specific nursing care for General Surgery, Podiatry, Orthopedics, and Dermatology
- Assisted with procedures in clinic such as wound care, wound vac changes, removal of cysts, skin biopsies and excisions, vasectomies, port removals, paracentesis/thoracentesis
- Managed surgeon’s clinic and operating room schedules, scheduling patients for surgery, providing all pre-operative instructions, and answering questions within LPN scope of practice
- Conducted intake of patients, interviews for accurate health history, communicating patients’ concerns to doctors
- Triaged patients’ post-operative concerns, advocating for patients’ needs, and provided comfort for patients with emergent needs
Unit Coordinator/PCA for Med Surg, OB and ER
Avera Marshall Regional Medical Center
Marshall, MN
07.2015 - 09.2016
- Registered patients for admission to Med Surg, OB and ER
- Verified insurance through state systems to determine coverage
- Provided critical care in ER such as EKG’s, CPR, specimen collection, one-to-one observation
- Started admissions process for OB patients, placing fetal monitor, reviewing patients’ chart and information, discussing patient requests for delivery, and give reports to RN assigned to patient
Certified Nursing Assistant/Trained Medication Aide/Station Assistant
Tyler Healthcare Center
Tyler, MN
04.2014 - 11.2014
- Administered medications according to doctor’s orders and Medication Administration Record
- Assisted with daily cares for residents according to resident care plan
- Completed daily requirements for nursing home administration
- Assisted nurses with scheduling appointments and completing required documentation
Environmental, Health and Safety Compliance Specialist
Schwan’s Global Supply Chain
Marshall, MN
10.2010 - 09.2013
- Managed safety programs to ensure safety of all employees during production
- Investigated work related accidents
- Maintained compliance documents in accordance with state and federal guidelines
- Taught annual training and new employee safety orientation
Education
Licensed Practical Nurse - CNA, TMA, Nursing
Minnesota West Community And Technical College
Pipestone, MN01-2016
General Studies - undefined
Southwest Minnesota State University
Marshall, MN01-2007
High School Diploma - undefined
Tracy Area High School
Tracy, MNSkills
- Direct patient care
- Clinical judgment
- Documentation accuracy
- Quality assurance
- HIPAA compliance
- Patient relationship building
- Compassionate care
- Cultural competence
- Family communication
Certification
- Licensed Practical Nurse, States of Minnesota and South Dakota
- CPR and First Aid for the Healthcare Provider, Expiration July 2026
- OSHA 30 Hour Safety Certification
- Aspiring Leaders Program 2025
Timeline
LPN Coordinator
Avera Marshall Regional Medical Center
05.2026 - Current
Licensed Practical Nurse
Avera Medical Group, Dermatology
07.2025 - 05.2026
Licensed Practical Nurse
Avera Marshall Regional Medical Center
09.2016 - 07.2025
Unit Coordinator/PCA for Med Surg, OB and ER
Avera Marshall Regional Medical Center
07.2015 - 09.2016
Certified Nursing Assistant/Trained Medication Aide/Station Assistant
Tyler Healthcare Center
04.2014 - 11.2014
Environmental, Health and Safety Compliance Specialist
Schwan’s Global Supply Chain
10.2010 - 09.2013
General Studies - undefined
Southwest Minnesota State University
High School Diploma - undefined
Tracy Area High School
Licensed Practical Nurse - CNA, TMA, Nursing
Minnesota West Community And Technical College