Nikita Murza
Minneapolis
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
5
5
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Automotive Technician
Blaine Auto Body
Blaine
09.2024 - 12.2025
- Diagnosed vehicle issues using diagnostic tools and equipment.
- Performed routine maintenance tasks, including oil changes and tire rotations.
- Collaborated with team members to ensure efficient workflow in the shop.
- Provided excellent customer service by explaining repairs clearly to clients.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Inspected vehicle engines and other components to identify potential issues.
- Operated a variety of shop equipment safely and efficiently.
- Attended technical training courses when available to increase knowledge base.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
Sales Associate
Murza Construction
Savage
06.2021 - 09.2024
- Assisted customers in selecting construction materials and products.
- Maintained inventory levels and organized stockroom for efficiency.
- Processed sales transactions and handled customer inquiries promptly.
- Collaborated with team members to ensure smooth daily operations.
- Educated clients on product features and benefits for informed purchasing.
- Managed product displays to enhance customer engagement and visibility.
- Provided recommendations based on client needs and project requirements.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Sold various products by explaining unique features and educating customers on proper application or usage.
Lube Technician
Carlson Toyota
Coon Rapids
06.2024 - 08.2024
- Conducted routine oil changes and fluid checks for various vehicle models.
- Assisted in maintaining cleanliness and organization of service area and tools.
- Communicated effectively with customers regarding service recommendations and procedures.
- Performed multi-point inspections to identify potential vehicle issues or needs.
- Collaborated with technicians to ensure timely completion of maintenance services.
- Utilized hand tools and equipment safely while adhering to company safety protocols.
- Documented service records accurately for customer reference and follow-up.
- Provided support in training new team members on lube service processes and safety standards.
- Performed oil changes and lubrication services on a variety of vehicles.
- Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
- Checked fluids and maintenance-related parts and topped off or replaced.
- Installed new windshield wiper blades and checked tire pressure.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
- Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
- Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
- Checked for any signs of wear or damage to brakes, suspension systems, steering components, exhaust systems and other parts of the vehicle.
- Performed automotive preventive maintenance and inspected tires.
- Maintained records of all work performed according to company guidelines.
- Ensured that all tools were properly stored after use in order to maintain a clean working environment.
- Greeted customers in a friendly manner upon arrival at the service station.
- Disposed of used oil containers in accordance with local regulations.
- Inspected fluid level for steering gear, power steering reservoir, transmission, rear axle housings and shackles.
- Reported any mechanical issues found during inspection to the supervisor immediately.
Car Detailer
Rapids Honda
Coon Rapids
09.2023 - 04.2024
- Cleaned and polished vehicles to ensure high-quality appearance and presentation.
- Applied protective coatings and wax to enhance vehicle exterior.
- Vacuumed interiors and detailed upholstery for a thorough clean.
- Inspected vehicles for damage or issues during detailing process.
- Managed tools and equipment to maintain cleanliness and functionality.
- Assisted team members in training on detailing techniques and best practices.
- Communicated with customers to understand specific detailing requests and preferences.
- Organized work area for efficient workflow during busy detailing days.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Washed exterior surfaces to remove dirt and debris from the body of the vehicle.
- Washed wide range of vehicles each day.
Entertainment Staff Member
Lilli Putt
Coon Rapids
05.2022 - 10.2022
- Provided exceptional customer service to guests at miniature golf attractions.
- Maintained cleanliness and organization of entertainment spaces and equipment.
- Assisted in setting up and dismantling event decorations and activities.
- Monitored guest safety during play, enforcing rules and guidelines consistently.
- Collaborated with team members to enhance guest experiences through teamwork.
- Addressed guest inquiries and resolved issues promptly to ensure satisfaction.
- Conducted routine inspections of facilities, reporting maintenance needs effectively.
- Trained new staff on operational procedures and customer engagement techniques.
- Interacted with customers in a friendly and professional manner to ensure satisfaction with services provided.
- Managed audio-visual equipment during events, including setting up microphones, speakers and video screens.
- Assisted with event tear down after conclusion of each event.
- Ensured that all safety guidelines were followed during events.
- Answered incoming phone calls from customers inquiring about services offered by the entertainment facility.
- Provided customer service to guests in response to inquiries about services offered by the entertainment facility.
- Provided information regarding upcoming shows and attractions at the entertainment facility.
- Maintained cleanliness of facility throughout shift.
- Collaborated with other staff members on projects related to improving customer experience at the entertainment facility.
- Operated cash register to accept payments from customers for services rendered or merchandise purchased.
- Troubleshot any issues that arose during events in order to maintain smooth operations.
- Prepared refreshments for guests during events.
Education
Coon Rapids High School
Coon Rapids, MinnesotaSkills
- Vehicle inspection
- Customer service
- Equipment maintenance
- Team collaboration
- Quick at learning new skills
Languages
English
Full Professional
Russian
Full Professional
Ukrainian
Limited
Certification
- Ase certified for brakes work as of 2025
Timeline
Automotive Technician
Blaine Auto Body
09.2024 - 12.2025
Lube Technician
Carlson Toyota
06.2024 - 08.2024
Car Detailer
Rapids Honda
09.2023 - 04.2024
Entertainment Staff Member
Lilli Putt
05.2022 - 10.2022
Sales Associate
Murza Construction
06.2021 - 09.2024
Coon Rapids High School