Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikko Xiong

Saint Paul

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

6
6
years of professional experience

Work History

Server

Destiny Cafe 2
10.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Expo Runner

Alamo Drafthouse
04.2022 - 08.2022
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Contributed to a positive team environment by assisting coworkers during busy periods when necessary.
  • Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
  • Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.

Cashier

Burlington
08.2020 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

McDonald's
09.2019 - 07.2020
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

No Degree -

South St Paul Secondary High School
South St Paul, MN

High School Diploma -

Penn Foater High School
Scranton, PA
01-2026

Skills

  • Cleanliness standards
  • Sales expertise
  • Service prioritization
  • Team collaboration
  • Order accuracy
  • Guest engagement
  • Exceptional customer service
  • Professional appearance
  • Quality control
  • Foreign language proficiency
  • Multitasking and organization
  • Positive and professional

Timeline

Server

Destiny Cafe 2
10.2022 - Current

Expo Runner

Alamo Drafthouse
04.2022 - 08.2022

Cashier

Burlington
08.2020 - 01.2022

Cashier

McDonald's
09.2019 - 07.2020

No Degree -

South St Paul Secondary High School

High School Diploma -

Penn Foater High School
Nikko Xiong