Neuroimmunology laboratory specialist with extensive expertise in NERDS test implementation, assay development, and staff training. Led the successful implementation of new assays within the Neuroimmunology Laboratory (NIL), driving improved testing capabilities and efficiency. Highly skilled in troubleshooting complex assays and delivering advanced training on IFA and CBA slide interpretation. Recognized for key contributions to NERDS and automation initiatives that streamlined workflows and enhanced laboratory service quality.
Overview
17
17
years of professional experience
Work History
Education Specialist I
Mayo Clinic | Neuroimmunology Laboratory
Rochester
09.2018 - Current
Designed and implemented comprehensive onboarding and training programs for new laboratory staff, accelerating proficiency in neuroimmunology testing
Developed and managed a competency-based training program to ensure ongoing technical proficiency and regulatory compliance across personnel
Created targeted educational materials and resources to address skill gaps and support continuous staff development
Ensured compliance with CLIA, CAP, and institutional accreditation standards through structured training, documentation, and quality oversight
Collaborated with laboratory leadership to support development, validation, and implementation of new diagnostic assays
Provided hands-on laboratory support, performing specialized tasks including manual result reporting, monitoring 14-day pending cases, managing laboratory communications, overseeing offline/dashed tests, and conducting NERDS specialist reviews to maintain operational efficiency
Led troubleshooting of complex assays and performed root cause analysis to resolve technical issues and ensure testing accuracy
Monitored and followed up on positive offline test results to ensure timely reporting to clients; generated Tableau reports for non-clinical results and ensured accurate documentation in patient records
Developed, reviewed, and maintained laboratory documentation, including procedures, training forms, and instructional guides
Partnered with leadership to assess workforce training needs and implement strategic education initiatives aligned with laboratory goals
Evaluated and approved bench training and competency sign-offs to ensure staff readiness and qualification
CLINICAL LAB TECHNOLOGIST
Mayo Clinic | Neuroimmunology Laboratory
Rochester
10.2009 - 08.2018
Performed complex neuroimmunology testing using both manual techniques and advanced automated instrumentation to support accurate clinical diagnosis
Conducted autoantibody analysis on serum and cerebrospinal fluid using IFA, IPA, Flow cytometry, western blot, and ELISA methodologies
Operated, calibrated, and maintained sophisticated laboratory instrumentation to ensure optimal performance and testing reliability
Troubleshot assay performance issues and applied root cause analysis to quickly resolve technical challenges
Evaluated test results for accuracy, quality, and clinical relevance, ensuring high standards of diagnostic reliability
Supported interpretation of laboratory findings, contributing to timely and informed clinical decision-making
Contributed to laboratory operations by maintaining efficient workflows and ensuring consistent testing capacity
Utilized laboratory information systems and computer applications to retrieve data, document results, and generate accurate reports
Education
Bachelor of Science - Microbiology
University of Minnesota
Minneapolis, MN
05-2008
Skills
Advanced IFA & CBA Test Slides Interpretation and Instruction
Neuroimmunology Testing Menu Expertise
Assay Data Analysis, Interpretation & Reporting
Regulatory Compliance (CLIA, CAP Standards)
Training Program Development & Competency Assessment
NERDS Application Subject Matter Expertise
Advanced Troubleshooting & Root Cause Analysis
Cross-Functional Collaboration & Team Leadership
Documentation & Quality Control Management
Workflow Prioritization & Time Management
Proficient in Microsoft Office applications
Strong Technical Communication & Stakeholder Engagement
Snr Energy Trading Data Business Analyst/IT Compliance ETRM Consultant at Shell UKSnr Energy Trading Data Business Analyst/IT Compliance ETRM Consultant at Shell UK