Noah Dieng
Minneapolis
Summary
Meticulous, self-motivated worker with experience in various customer service/experience roles. Quick with problem-solving and knowledgeable in many different areas—particularly computer hardware and software.
Overview
5
5
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express Hotel
09.2022 - Current
- Welcomed new arrivals and confirmed reservations and identification.
- Worked with computer systems to manage reservations, as well as collecting room deposits, fees, and payments.
- Oversaw front desk operations and guests' needs at a busy facility.
- Cleaned, stocked and maintained the lobby space and hotel facilities.
Experience Guide
Sandbox VR
08.2021 - 05.2022
- Guided customers through virtual reality experiences, gearing them up with VR equipment and explaining the ins and outs of the technology
- Pitched and recommended different experiences to guests passing through the facility
- Managed customer reservations and payment both in person and over the phone
Delivery Driver
Pizza Hut
08.2020 - 06.2021
- Completed food deliveries on-time in various weather conditions, as well as helping prepare orders and maintain the facility between deliveries
- Unloaded supply trucks and kept track of store inventory via computer systems
- Took orders from customers both in-person and over the phone
Education
Associate of Fine Arts - Creative Writing
Normandale Community College
Minneapolis, MN05-2025
High School Diploma -
Wayzata High School
Plymouth06-2020
Skills
- Using commercial software & telephone systems
- Computer building & hardware know-how
- Customer service/administration
- Photo/video editing
Languages
English
Native or Bilingual
Japanese
Professional Working
Interests
- Computer building & electronics
- Studying other cultures/languages
- Reading & writing fiction
Timeline
Front Desk Agent
Holiday Inn Express Hotel
09.2022 - Current
Experience Guide
Sandbox VR
08.2021 - 05.2022
Delivery Driver
Pizza Hut
08.2020 - 06.2021
Associate of Fine Arts - Creative Writing
Normandale Community College
High School Diploma -
Wayzata High School
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