David Hoeft

• Assisted in managing daily restaurant operations to ensure efficient service delivery.
• Supported staff training on menu offerings and service protocols to enhance customer experience.
• Learned and utilized point-of-sale systems for order processing and transaction management.
• Monitored inventory levels and assisted in ordering supplies to maintain operational efficiency.
• Implemented sanitation standards to uphold food safety regulations within the restaurant environment.
• Collaborated with kitchen staff to streamline communication and improve workflow during busy shifts.
• Gathered customer feedback to identify areas for improvement in service quality and menu offerings.

• Assisted customers with inquiries, ensuring prompt and accurate responses.
• Managed customer accounts, resolving billing issues efficiently.
• Collaborated with team members to enhance service delivery processes.
• Utilized CRM software to track interactions and customer feedback.

Assist guests witch suggestions on meals, drinks and appetizers. Follow through with offers of refills of our unlimited soup salad and sticks

• Delivered exceptional customer service, ensuring a positive dining experience for all guests.
• Assisted in training new servers on menu knowledge and service protocols.
• Managed multiple tables efficiently, maintaining high levels of organization during peak hours.
• Collaborated with kitchen staff to ensure timely food preparation and order accuracy.