Noah Jorgenson
Minneapolis
Summary
With all of my previous work experience I have a good deal of communicative experience whether it be a customer wanting his yard to look a certain way, a player needing an explanation on game rules and strategy or explaining to a driver the layout of a load. Usually, workplace related problems have simple solutions like explaining the math behind a payout or doing a quick reorganization of part of a load. Sometimes the solution is not so simple like getting clearance from a dispatcher to put part of a bulk stop into another truck that's area is closest to the truck the portion of the stop should be in.
Overview
8
8
years of professional experience
Work History
Preloader
UPS
Minneapolis, MN
10.2024 - Current
- Assisted in managing bulk freight.
- Saved drivers around an hour per day during peak with my load quality.
- Handled fragile items such as mirrors and TVs.
- Collaborated with warehouse team members on load plans.
- Handled high workloads during seasonal peaks.
- Regularly interacted with drivers and managers.
- Optimized freight arrangement for high-volume shipments.
Table Games Dealer
Prairie Meadows Casino, Racetrack, & Hotel
Altoona, IA
03.2021 - 10.2021
- Delivered fast and efficient gameplay.
- Facilitated friendly conversation.
- Achieved full capacity tables.
- Fostered a positive customer experience.
- Resolved card disputes quickly and professionally.
- Ensured a welcoming atmosphere for all players.
- Maintained strict adherence to casino rules.
- Demonstrated in-depth knowledge of multiple table games.
- Handled cash transactions accurately.
- Ensured no financial discrepancies.
- Taught game rules to new players.
- Worked high traffic hours.
- Achieved zero non-compliance incidents.
Team Member
Elite Property Services
Pleasant Hill, IA
04.2020 - 03.2021
- Serviced equipment.
- Resolved customer complaints swiftly.
- Ensured safety protocols were followed.
- Trained new hires on use of equipment.
- Ensured customer satisfaction.
Crew Member
Fareway Grocery
Clear Lake, IA
11.2017 - 02.2020
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, handling transactions accurately and maintaining a balanced drawer.
- Stocked shelves and organized displays to ensure product availability and attract customer interest.
- Collaborated with team members to maintain cleanliness and organization in store environment.
Education
High School Diploma -
Clear Lake High School
Clear Lake, IA01-2020
Skills
- Meeting deadlines during peak hours
- Multitasking under time-sensitive conditions
- Cross-functional team collaboration
- Proactive communication skills
- Adhering to daily operational deadlines
- Spatial organization and storage optimization
- Quality customer service
- Ability to learn new skills
Timeline
Preloader
UPS
10.2024 - Current
Table Games Dealer
Prairie Meadows Casino, Racetrack, & Hotel
03.2021 - 10.2021
Team Member
Elite Property Services
04.2020 - 03.2021
Crew Member
Fareway Grocery
11.2017 - 02.2020
High School Diploma -
Clear Lake High School