Noah Olson
Minnetonka
Summary
A Guest Service expert with a proven track record at Target, adept in customer service and possessing a strong work ethic. Excelled in high-pressure environments, ensuring customer satisfaction and loyalty through effective problem-solving and adaptability. Skilled in team leadership, demonstrating physical stamina and exceptional service delivery.
Overview
6
6
years of professional experience
Work History
Drive Up and Guest Service Desk Advocate
Target
08.2020 - Current
- Helped customers complete purchases, locate items, and join Target reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Capable of working rigorous and fast paced drive-up shifts, often walking over 20,000 steps a day.
- Trusted to pull money from every register at the end of the day.
- Cross-trained and backed up customer service managers.
Election Poll Worker (Seasonal)
City of Minnetonka
11.2020 - Current
- Issued and collected voter ballot papers.
- Posted signs, instructions and notices for incoming voters to see.
- Addressed voter questions and concerns.
- Helped register new voters.
- Attended appropriate training sessions and information briefings.
Guest Service Expert
Big Thrill Factory
11.2018 - 08.2020
- Assisted guests with variety of services and game attraction information.
- Handled customer complaints to satisfy and retain guests.
- Assisted in Managerial duties such as assigning breaks, answering guest complaints and ensuring a positive work environment for all employees.
Education
Bachelor of Arts - English
University of Minnesota - Twin Cities
Minneapolis, MN05.2026
Associate of Arts - English
Normandale Community College
Minneapolis, MN05.2024
Skills
- Instruction comprehension
- Able to adapt to any situation
- Strong Work Ethic
- Flexibility
- Customer Service
- Inclement Weather Tolerance
- Physical Stamina
Timeline
Election Poll Worker (Seasonal)
City of Minnetonka
11.2020 - Current
Drive Up and Guest Service Desk Advocate
Target
08.2020 - Current
Guest Service Expert
Big Thrill Factory
11.2018 - 08.2020
Bachelor of Arts - English
University of Minnesota - Twin Cities
Associate of Arts - English
Normandale Community College
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