Adaptable leader with a versatile background in operations and customer service. Known for engaging customers and coordinating workflows, ready to leverage skills to enhance team performance and drive operational success.
Overview
4
4
years of professional experience
Work History
Supervisor
UPS
Eagan
09.2023 - Current
Supervised daily operations to ensure efficient package processing and delivery.
Trained new employees on safety protocols and operational procedures.
Coordinated workflow among team members to meet shipping deadlines.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Directed and supervised team of 15 employees in daily operations.
Monitored employee productivity to provide constructive feedback and coaching.
Expo Runner/Restaurant Server
Buffalo Wild Wings
Eagan
02.2023 - 09.2023
Adapted quickly to changing tasks and priorities during busy event periods.
Communicated with team members to ensure smooth operations throughout events.
Monitored inventory levels and reported shortages to management promptly.
Door-to-Door Sales Representative
Aptive Environmental
Leawood
05.2022 - 08.2022
Engaged customers through door-to-door interactions for pest control services.
Demonstrated product knowledge to effectively address customer questions and concerns.
Built rapport with potential clients to establish trust and foster sales opportunities.