Noel Westcott
Mankato,MN
Summary
Attentive Direct Support Supervisor passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
5
5
years of professional experience
Work History
Resident Care Aide
The Pillars of Mankato
08.2024 - Current
- Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
- Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
- Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Supported needs of 100+ residents under long-term care.
Direct Support Professional Supervisor
Chuck Healey Foster Homes
10.2022 - Current
- Enhanced individual care by developing personalized support plans for clients with intellectual and developmental disabilities.
- Improved staff performance by providing consistent training and ongoing supervision to direct support professionals.
- Ensured client safety and well-being through thorough monitoring, documentation, and reporting of incidents and progress.
- Streamlined communication between interdisciplinary teams, facilitating effective collaboration on client goals and support strategies.
- Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
- Increased community integration for clients through organization of social events, volunteer opportunities, and outings.
Assistant Store Manager
Dollar General Store
03.2022 - 08.2022
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
Resident Aide
Good Samaritan Society
01.2020 - 01.2021
- Improved resident satisfaction by providing compassionate and attentive care.
- Assisted residents with daily living activities, enhancing their overall quality of life.
- Promoted a safe and nurturing environment for residents through diligent monitoring and communication with staff members.
- Administered medications to residents as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Maintained accurate records of resident information, including medical histories, medications, and progress notes for effective care management.
- Provided emotional support to residents during difficult times, fostering trust and a sense of comfort in the community setting.
- Conducted regular room checks to ensure cleanliness, safety, and overall well-being of residents within the facility.
- Developed strong relationships with residents'' families by maintaining open lines of communication regarding their loved one''s care and progress.
- Supported needs of 50+ residents under long-term care.
Education
Associate of Arts - Clinical Psychology
Anoka-Ramsey Community College
Minneapolis, MNSkills
- Effective Communication
- Team Building
- Time Management
- Budget Management
- Problem Solving
- Empathy Development
Timeline
Resident Care Aide
The Pillars of Mankato
08.2024 - Current
Direct Support Professional Supervisor
Chuck Healey Foster Homes
10.2022 - Current
Assistant Store Manager
Dollar General Store
03.2022 - 08.2022
Resident Aide
Good Samaritan Society
01.2020 - 01.2021
Associate of Arts - Clinical Psychology
Anoka-Ramsey Community College
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