NONI T. JACKSON
Cottage Grove
Summary
Versatile Information Security Operation Analyst and IT Support Specialist skilled in managing client relationships and service delivery. Strong background in operational excellence, systems administration, and process optimization, with experience in hardware/software troubleshooting and compliance adherence.
Overview
22
22
years of professional experience
Work History
Head Culinary Chef
Aramark
Minnetonka
05.2025 - Current
- Direct day-to-day corporate operations, inventory tracking, and supply chain logistics for a high-volume tech-industry client site.
- Manage client relations and service delivery metrics, consistently ensuring 100% adherence to corporate compliance, safety standards, and SLA requirements.
- Utilize data-driven forecasting to manage site budgets, minimize waste, and optimize labor resource allocation.
- Lead, train, and develop a cross-functional team, fostering a high-performance culture focused on operational excellence.
- Stratasys Corporate Headquarters
Chief Real Estate Infrastructure Inspector (Entrepreneur)
Inspections4u LLC
Centreville
01.2013 - Current
- Conduct comprehensive structural and system integrity audits on residential and commercial facilities.
- Analyze and evaluate electrical, plumbing, HVAC, and roofing systems to generate highly detailed compliance and risk assessment reports.
Lead Operations Chef
Palisades Country Club
Charlotte
12.2022 - 05.2025
- Managed all culinary operations, supply chains, and inventory systems, cooperating heavily with senior leadership on resource planning.
- Oversaw preventative maintenance for kitchen hardware and critical infrastructure to prevent operational downtime.
- Designed and executed technical onboarding and training programs for new personnel.
Fulfillment Center Team Lead (T3)
Amazon Shipping Center
Charlotte
12.2021 - 12.2022
- Supervised warehouse infrastructure, serving as the central liaison between logistics, data tracking, and quality assurance.
- Leveraged advanced inventory tracking enterprise software to continuously exceed regional volume and quality metrics.
- Enforced maximum compliance regulations and systematic barcode routing tracking protocols.
General Maintenance & Systems Engineer
Hyatt Place
Centreville
09.2018 - 11.2021
- Executed end-to-end preventative maintenance and hardware diagnostics for a 127-room facility.
- Troubleshot and repaired complex mechanical, electrical, and HVAC infrastructure systems.
Technical Operations Manager
Balaxi Entertainment
Centreville
09.2018 - 11.2019
- Facilitated the physical space planning, hardware build-out, and technical operations launch of an innovative electronic entertainment center.
- Managed cross-functional teams ensuring all hardware, arcades, and advanced entertainment systems met strict health, safety, and operational standards.
Senior Accounts & Order Management Specialist
Eclipsys Corporation / EMC Corporation / DLT Solutions
Reston, Herndon
01.2005 - 01.2008
- Utilized the Oracle Accounts Payables system.
- Managed multi-department invoice processes and data reconciliation totaling up to $50 million monthly via Oracle database infrastructure.
- Supported federal sales district managers by analyzing revenue data and forecasting hardware/software delivery lifecycles.
Education
Bachelor - Business Administration
University of Phoenix
01-2026
Google IT Certifications -
01-2026
Google AI Professional Certificate -
01-2026
Structural & Systems Inspection Certificate -
Skills
- Systems Administration
- IT Project Management
- ITIL / SLA Compliance
- Process Optimization
- Vendor & Stakeholder Management
- Hardware/Software Troubleshooting
- Oracle AP
- Navision
- Microsoft Office Suite
- Google Workspace
Core It Competencies
- Systems Administration
- IT Project Management
- ITIL / SLA Compliance
- Process Optimization
- Vendor & Stakeholder Management
- Hardware/Software Troubleshooting
- Systems & Software - Oracle AP
- Navision
- Microsoft Office Suite
- Google Workspace
Timeline
Head Culinary Chef
Aramark
05.2025 - Current
Lead Operations Chef
Palisades Country Club
12.2022 - 05.2025
Fulfillment Center Team Lead (T3)
Amazon Shipping Center
12.2021 - 12.2022
General Maintenance & Systems Engineer
Hyatt Place
09.2018 - 11.2021
Technical Operations Manager
Balaxi Entertainment
09.2018 - 11.2019
Chief Real Estate Infrastructure Inspector (Entrepreneur)
Inspections4u LLC
01.2013 - Current
Senior Accounts & Order Management Specialist
Eclipsys Corporation / EMC Corporation / DLT Solutions
01.2005 - 01.2008
Bachelor - Business Administration
University of Phoenix