Norbert Kaiser

Project Manager

ServiceMaster Cleaning & Restoration Services

01.2006 - 09.2024

Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Planned, designed, and scheduled phases for large projects.
Monitored project progress, identified risks and took corrective action as needed.
Established effective communication among team members for enhanced collaboration and successful project completion.
Met project deadlines without sacrificing build quality or workplace safety.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Identified plans and resources required to meet project goals and objectives.
Reported regularly to managers on project budget, progress, and technical problems.
Maintained open communication by presenting regular updates on project status to customers.
Monitored project performance to identify areas of improvement and make adjustments.
Provided detailed project status updates to stakeholders and executive management.
Managed projects from procurement to commission.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Sourced, vetted and managed vendors needed to accomplish project goals.
Coordinated material procurement and required services for projects within budget requirements.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Proved successful working within tight deadlines and a fast-paced environment.
Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.

Summary

Overview

Work History

Project Manager

Education

High School Diploma -

Skills

Certification

Timeline

Project Manager

High School Diploma -

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