Nur Hossain
Saint Paul
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in management of restaurant and kitchen.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Agent
International Hotel
02.2024 - Current
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Streamlined front desk operations for improved efficiency and faster service delivery.
- Increased customer loyalty with exceptional communication skills and personalized service.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Restaurant Manager
Omni Hotels & Resorts
07.2022 - Current
- Experience as manager
- best customer service
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of guest.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Correctly calculated inventory and ordered appropriate supplies.
- Motivated staff to perform at peak efficiency and quality.
Chef
Omni Hotels & Resorts
08.2023 - Current
- Kitchen experience
- line cook
- live kitchen cooking experiene
Barista
Marriot Hotel
05.2019 - 05.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Hospitality Management - Hospital Administration
SBIHM School of Hotel Managment
India \kolkata07.2021
Skills
- Experience in every hospitality department
- Labor and Food Cost Control
- Food and Beverage Management
- Dish Preparation
- cook
Certification
- [india], [SBIHM school of hotel management] - [07\19\2021]
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Front Desk Agent
International Hotel
02.2024 - Current
Chef
Omni Hotels & Resorts
08.2023 - Current
Restaurant Manager
Omni Hotels & Resorts
07.2022 - Current
Barista
Marriot Hotel
05.2019 - 05.2021
Hospitality Management - Hospital Administration
SBIHM School of Hotel Managment
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