Odongoo Itgel

• Promoted from Assistant Manager to Café Manager after 2 years of exceptional performance, overseeing daily operations for 5 months.
• Managed Caffe Bene largest and highest-volume flagship location in Mongolia, efficiently handling high customer footfall and peak-hour rushes.
• Prepared high-quality espresso beverages, smoothies, iced teas, and blended drinks with precise milk steaming and basic latte art.
• Supervised, scheduled, and mentored junior baristas, ensuring fast prep times, clear communication, and high service standards.
• Managed daily stock inventory, ingredient restocking, cash register reconciliation, and strict adherence to food safety and hygiene protocols.

• Served as an official Event Barista catering to international delegates, VIPs, and foreign diplomats during a major global summit.
• Provided high-standard customer service and communicated effectively in English (B1 level) with multicultural guests.
• Handled long shifts and heavy customer volume efficiently while maintaining drink quality and quick preparation times.
• Collaborated smoothly with the international event team in a fast-paced, high-security environment.