Oksana Bak
Lakeville
Summary
Detail-oriented Logistics and Operations Professional with 6+ years of experience coordinating international and domestic freight, optimizing shipments, and supporting efficient transportation processes. Skilled in documentation, carrier communication, and shipment tracking to ensure on-time, cost-effective deliveries. Proficient in Excel, SharePoint, TMS, and SAP. Known for reliability, teamwork, and strong problem-solving abilities in fast-paced logistics and manufacturing environments.
Overview
8
8
years of professional experience
Work History
International Operations Agent
Crane Worldwide Logistics
02.2022 - Current
- Coordinate international and domestic shipments from origin to destination, ensuring compliance with client and carrier requirements.
- Analyze shipment routes and modes of transport to identify the most profitable and efficient solutions.
- Prepare export documentation, including dock receipts, bills of lading, and export declarations.
- Communicate shipment status, routing, and rate quotations to clients and carriers.
- Collaborate with freight providers to resolve delivery issues and maintain high customer satisfaction.
- Track and document freight activities, ensuring accuracy and timely updates in company systems.
Export Specialist
CEVA Logistics
08.2018 - 02.2022
- Managed end-to-end export documentation and customs compliance for international shipments.
- Prepared and submitted AES filings, letters of credit, and export declarations in accordance with regulations.
- Served as liaison between customers, carriers, and overseas partners to coordinate efficient shipment flow.
- Created and analyzed shipment reports to monitor performance and identify process improvements.
- Promoted strong customer relationships by resolving inquiries promptly and accurately.
Operations Clerk
Randstad / Wells Fargo
06.2017 - 06.2018
- Reviewed and processed mortgage documents using EMBtrust, maintaining accuracy and confidentiality.
- Supported process improvement efforts by identifying workflow enhancements.
- Consistently met or exceeded productivity and accuracy goals in a high-volume operations environment.
Education
Associate of Science - Global Trade
St. Paul Technical College
St. Paul, MN06-2028
Skills
- Freight Scheduling & Dispatch (LTL/FTL,/Export/Import)
- Export/Import Documentation (Bills of Lading, AES filings, Customs)
- Route & Load Planning
- Carrier & Customer Communication
- Shipment Tracking & Issue Resolution
- Data Reporting & Documentation
- ERP / TMS / SAP / SharePoint / Excel
- Process Improvement & Time Management
- Regulatory Compliance (DOT, Customs)
Timeline
International Operations Agent
Crane Worldwide Logistics
02.2022 - Current
Export Specialist
CEVA Logistics
08.2018 - 02.2022
Operations Clerk
Randstad / Wells Fargo
06.2017 - 06.2018
Associate of Science - Global Trade
St. Paul Technical College