Olivia Boich
Maple Grove
Summary
Graduated esthetician currently returning to school at Savant Aesthetics Institute to become a licensed aesthetician. Known for professionalism, effective communication, and providing a welcoming guest experience, while aiming to build a long-term career in the beauty industry. Seeking a part-time front desk or receptionist role to work in the evenings after school and over the weekends if needed.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Plymouth, MN
06.2023 - 09.2025
- Kindly interacted with customers with a smile on my face during hectic periods to promote a fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Collaborated with team members to strengthen and improve service time and efficiency.
- Trained new team members with a positive attitude and the knowledge I had.
- Learned how to give quick, efficient service under a lot of pressure, while making sure every customer left happy.
- Provided amazing customer service, making sure everyone had a positive experience around me.
- Maintained the cleanliness and organization of workstations to comply with health standards.
- Maintained cashier, while multitasking by taking orders and making drinks or food.
Salon Receptionist
Fantastic Sams Cut & Color
Maple Grove, MN
03.2022 - 05.2023
- Managed appointment scheduling through phone calls using salon scheduling software.
- Handled cash payments and credit card transactions.
- Maintained the cleanliness of the salon as a whole to provide a welcoming environment for clients.
- Assisted stylists and the salon by preparing workstations, restocking supplies, cleaning, and doing laundry.
- Developed strong relationships with clients, making sure they leave with a smile on their face.
- Communicated with team members if clients canceled or changed appointment times.
- Resolved customer problems and complaints.
- Scheduled appointments by phone calls or walk-ins.
Education
Aesthetician
Savant Aesthetics Institute, LLC
Eden Prairie, MN08.2026
Esthetician - Esthetics Or Esthiology
Nova Academy of Cosmetology
Mankato, MN03.2026
High School Diploma -
Osseo Senior High School
Osseo, MN06.2024
Skills
- Sanitation maintenance
- Retail sales
- Customer service
- Attention to detail
- Excellent team player
- Scheduling
- POS system operation
- Multitasking and organization
- Strong organization
- Phone etiquette
Timeline
Barista
Starbucks
06.2023 - 09.2025
Salon Receptionist
Fantastic Sams Cut & Color
03.2022 - 05.2023
Aesthetician
Savant Aesthetics Institute, LLC
Esthetician - Esthetics Or Esthiology
Nova Academy of Cosmetology
High School Diploma -
Osseo Senior High School