Olivia Broten

Deliver outstanding customer service in a fast-paced environment

Operate Point of Sales system accurately and efficiently

Ensure compliance with food safety and sanitation standards

Practice active listening and quick problem-solving with customer concerns

Collaborate effectively with team members to ensure smooth operations

Manage time wisely under pressure during peak hours

Maintain attention to detail in order accuracy and cleanliness

Adapt to changing priorities while staying positive under stress

Supported daily office operations including filing, phone calls, and scheduling

Provided customer service and transferred calls to appropriate agents

Learned foundational concepts about insurance and client services

Maintained strict confidentiality with client information

Practiced strong phone etiquette and professional communication

Developed strong time management and organizational habits

Performed accurate data entry and office management support tasks