Olivia Houle
Hello Boba (Vy Dam)
White Bear Lake
1
Language
3
years of professional experience
I'm an enthusiastic student, looking to pursue a degree in veterinary medicine. I have experience in both barista and receptionist roles at the moment. I have effective problem-solving skills, great attention to detail, and the ability to work well with others and train new staff. I'm good at learning new tasks effectively and quickly. I'm eager to utilize strengths in customer service and teamwork to ensure happy clients and healthy pets.
Work History
Bobarista
3 Years 2 Months- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Learned how to work the register, even when it's really busy.
- Trained new staff on drink preparation techniques and customer service protocols.
- Provided exceptional customer service, resolving inquiries and complaints promptly to enhance satisfaction.
- Monitored inventory levels to assist in ordering supplies, minimizing shortages and waste.
- Collaborated with team members to develop seasonal menu items, increasing product offerings and variety.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Nail Salon Reseptionist
8 Months- Managed appointment scheduling and customer inquiries using salon management software.
- Maintained organized reception area, ensuring a welcoming environment for clients.
- Assisted clients with product selection, enhancing overall customer satisfaction.
- Processed payments efficiently, maintaining accurate financial records daily.
- Listened closely to customer complaints and responded appropriately to issues.
- Maintained up-to-date knowledge of salon services and industry trends in order to provide accurate information and recommendations to clients.
Education
High School Diploma
Skills
Customer service
Teamwork and collaboration
Positive attitude
Problem-solving
Time management
Pet medication administration
Cat epilepsy management
Languages
ASL
Limited Working
Timeline
Nail Salon Reseptionist
Elite Nails & Spa
09.2025 - 05.2026Read More
Bobarista
Hello Boba (Vy Dam)
06.2023 - CurrentRead More
Mahtomedi High School
High School Diploma
Read More