Olivia Larson

Applied analytical and investigative skills to support the Content Development Team by researching, collecting, and organizing information from diverse sources, ensuring writers had accurate and well-structure material to work with.

• Maintained open lines of communication with project leads and team members for effective collaboration on common goals.
• Monitored project timelines, ensuring timely completion of tasks while maintaining high-quality output.

Demonstrated strong organizational skills while managing childcare and household responsibilities, including meal planning, entertainment, and cleaning. Maintained a safe, structured environment by closely adhering to children’s schedules and routines. Provided exceptional care, earning the trust and confidence of parents through reliability and attention to detail.

• Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
• Built positive and nurturing environments to support child social and emotional growth.
• Enhanced children''s emotional well-being by providing consistent and nurturing care.
• Implemented daily routines for optimal child development and created a structured environment.

Delivered high-quality customer service in a fast-paced environment requiring focus, multitasking, and clear communication. Worked collaboratively to ensure operational efficiency and consistency. Honed attention to detail and accuracy while preparing complex orders, skills valuable in roles requiring precision and client-facing interaction.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Provided responsive customer service and maintained a calm, professional demeanor under pressure. Contributed to team coordination and problem-solving during peak hours. Developed strong observational skills and a consistent approach to task execution – key for environments that value structure, reliability, and interpersonal awareness.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Maintained regular and consistent attendance and punctuality.