Oluwagbemiga Akiyode
Minneapolis
Summary
Dynamic and customer-focused professional with experience at Rocky Rococo Pizza and Pasta, excelling in active listening and problem-solving. Delivered exceptional service, enhancing customer satisfaction and loyalty. Proven ability to collaborate effectively in teams while maintaining professionalism and courtesy in fast-paced environments. Passionate about creating positive customer experiences.
Overview
4
4
years of professional experience
Work History
Cashier
Rocky Rococo Pizza and Pasta
Brooklyn Park
05.2021 - Current
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Bachelor of Science - Psychology
Bemidji State University
Bemidji, MN05-2025
Associate of Arts - Economics
North Hennepin Community College
Minneapolis, MNAssociate of Arts - Liberal Arts And Sciences
North Hennepin Community College
Minneapolis, MN08-2024
Associate of Arts - Psychology
North Hennepin Community College
Minneapolis, MN08-2024
Skills
- Active listening
- Customer service
- Data analysis
- Research methods
- Interpersonal communication
- Team collaboration
- Problem solving
- Conflict resolution
- Professionalism and courtesy
Timeline
Cashier
Rocky Rococo Pizza and Pasta
05.2021 - Current
Bachelor of Science - Psychology
Bemidji State University
Associate of Arts - Economics
North Hennepin Community College
Associate of Arts - Liberal Arts And Sciences
North Hennepin Community College
Associate of Arts - Psychology
North Hennepin Community College