Orianna Diaz
SSP
Summary
Client- oriented, with a passion for helping others and tackling problems from outside the box. Skilled in multiple data entry systems and assessments of clients. Current college student graduating in the summer with a Bachelors of Arts, Psychology; and going back for a Masters in Teaching.
Overview
6
6
years of professional experience
Work History
Paraprofessional
South Saint Paul Public Schools
2023.02 - Current
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Tailored lesson plans for students with emotional and cognitive disabilities.
Leasing Consultant
CenterSpace
2021.09 - 2022.01
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Retail Sales Associate
Multiple Companies
2017.09 - 2021.10
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
Education
Psychology
Metropolitan State University
Saint Paul, MN02.2024
Skills
- Student Records Management
- Educational Assistance
- Integrated Healthcare Models
- Medical Records Maintenance
- Clinical Documentation
- Small Group Instruction
Timeline
Paraprofessional
South Saint Paul Public Schools
2023.02 - Current
Leasing Consultant
CenterSpace
2021.09 - 2022.01
Retail Sales Associate
Multiple Companies
2017.09 - 2021.10
Psychology
Metropolitan State University
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