Osmara Gomez Carnalla
Minneapolis
Summary
Compassionate and dedicated Project Coordinator with experience in case management, survivor advocacy, and community outreach. Passionate about supporting survivors of human trafficking and domestic violence through trauma-informed care, resource navigation, and culturally sensitive services. Skilled in building partnerships, facilitating support programs, and promoting accessible resources for diverse populations. Bilingual in Spanish and English, with a strong commitment to empowering individuals and fostering systemic change.
Overview
12
12
years of professional experience
Work History
Project Coordinator
The Enitan Story
01.2023 - Current
- Provide case management services to survivors of human trafficking and domestic violence, assisting with needs assessments, system navigation, and individualized support.
- Conduct outreach efforts to raise awareness and connect individuals with available resources.
- Facilitate collaboration with other organizations and service providers to enhance survivor support.
- Organize and lead focus groups, meetings, and discussions to improve program effectiveness.
- Assist in the development of survivor-informed initiatives and educational materials.
- Ensure transparency and effective communication among stakeholders to build trust and improve service delivery.
E-Commerce Personal Shopper. Cashier
Cub Foods
03.2022 - 08.2022
- Tracked substitutions and informed customers of changes
- Worked productively with customers to meet order requirements and service expectations
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers
Crew Member
Chipotle Restaurant
09.2020 - 01.2021
- Provided excellent customer service by greeting customers and meeting quality expectations
- Took orders, prepared meals and collected payments
Independent Consultant
Appen
05.2018 - 06.2018
Latin American Transcription
Appen
01.2018 - 04.2018
Mexican Spanish Speech Collection
Appen
09.2017 - 09.2017
Freelance Muralist
Esse Studio
05.2016 - 05.2016
English Teacher
Learn and Practice English
05.2015 - 08.2015
Waitress
El Fresno
07.2013 - 12.2013
Education
Teaching Knowledge Test -
Casa Americana
03.2009
Bachelor of Arts - Languages
Universidad Internacional
05.2007
Proficiency Course of Englih As A Foreign Language -
Harmon Hall
2006
Skills
- Customer Service
- Interpersonal and communication skills
- Culturally competent and aware of different cultural norms
- Reliable and trustworthy
- Critical thinking and problem solving
- Professionalism and strong work ethic
- Online Order Processing
- Organization and Planning
- Attention to Detail
Languages
Spanish
Native or Bilingual
English
Full Professional
Education
other,other,other
Timeline
Project Coordinator
The Enitan Story
01.2023 - Current
E-Commerce Personal Shopper. Cashier
Cub Foods
03.2022 - 08.2022
Crew Member
Chipotle Restaurant
09.2020 - 01.2021
Independent Consultant
Appen
05.2018 - 06.2018
Latin American Transcription
Appen
01.2018 - 04.2018
Mexican Spanish Speech Collection
Appen
09.2017 - 09.2017
Freelance Muralist
Esse Studio
05.2016 - 05.2016
English Teacher
Learn and Practice English
05.2015 - 08.2015
Waitress
El Fresno
07.2013 - 12.2013
Bachelor of Arts - Languages
Universidad Internacional
Proficiency Course of Englih As A Foreign Language -
Harmon Hall
Teaching Knowledge Test -
Casa Americana
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