I am a highly motivated and results-oriented individual with a strong work ethic and a commitment to excellence. Seeking a challenging position where I can use my skills and experience to make a significant contribution to the company's success.
Overview
12
12
years of professional experience
Work History
Delivery Driver/Door Dash
Self Contractor
Saint Paul
03.2025 - Current
Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Navigated routes with relevant map programs and GPS systems.
Utilize mobile applications for real-time updates and communications, ensuring accurate tracking of deliveries and customer notifications.
Property Manager
Rose Property
Saint Paul
01.2014 - Current
Manage tenant relations, addressing concerns and resolving disputes efficiently.
Conduct property inspections to ensure compliance with safety regulations and property standards.
Maintain accurate financial records, including budgets, expense reports, and rent collections.
Front Desk
Rayus Radiology
12.2021 - 01.2025
Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and co-pays.
Answers phones and handles calls in a friendly and efficient manner.
Fields calls appropriately for center associates.
Acts as a liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information.
Maintains front office lobby area, order office supplies.
Faxes reports, billing information, and medical release forms as requested.
Enters order and schedule patients.
Accurately maintains patient records within radiology information system.
Assists with arranging interpreter services, transportation when appropriate.
Checks all exams for pre-certification with patient insurance company.
Handles release of information requests for patients, referring offices, other medical facilities, attorneys and insurance companies following company guidelines.
Office Manager
Dodson Pain Consultants
09.2016 - 11.2021
Maintain daily operations by making sure that policies are followed and abide by HIPAA standards and state and federal regulations.
Conduct recruitment, hiring, and training of non-medical personnel.
Verify medical documentation for accuracy against the patients' clinical notes and the treatment plans.
Answer and respond to requests for medical records from outside agencies and third-party sponsorship.
Prepare medical records for clinic visits.
Greet patients, answer telephones and direct calls to appropriate staff, review insurance benefits and financial obligations with patients, collect co-pay amounts and balances due for services rendered, and work with physicians to manage their work schedule and patient appointments.
Data entry of new or updated patient demographic information.
Education
Certificate - Nano, Ombre, And Combination Brows Course
Dala Brow Studio
06.2025 - 08.2025
Cosmetology License -
Century College
High School Diploma -
International Correspondence School
Skills
HIPAA compliance training
Organization
Planning
Time management
Customer service
Bi-lingua (Hmong/English)
Creative problem solving
Interpersonal skills
Communication skills
Attention to detail
Ability to work under pressure
Property Management
Languages
English
Hmong
Timeline
Certificate - Nano, Ombre, And Combination Brows Course