Highly motivated college student with a strong foundation in customer service skills, seeking a position to apply academic knowledge and contribute to a dynamic team.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Seasonal Brand Rep
Altar'd State
Roseville
05.2025 - Current
Delivered elevated, customer-focused shopping experiences representing Altar’d State brand.
Assisted customers with styling, product selection, and fit recommendations to enhance satisfaction.
Maintained visual merchandising standards to ensure brand consistency and appeal.
Supported sales goals and promotional initiatives during peak seasonal periods to maximize revenue.
Skating Coach
Winona Figure Skating Club
Winona
09.2023 - Current
Delivered private and group instruction to recreational and competitive skaters.
Analyzed skating techniques, providing corrective feedback to enhance performance consistency.
Prepared athletes for competitions, testing, and ice shows to ensure readiness.
Cultivated strong coach–athlete relationships to foster motivation and mental resilience.
Restaurant Server and Catering Server
Serrano Brothers Catering
Elk River
07.2023 - Current
Delivered exceptional customer service in fast-paced catering settings.
Maintained organized and clean dining areas during events.
Managed multiple tables while prioritizing guest needs and requests.
Communicated effectively with guests to enhance overall dining experience.
Handled cash and credit transactions accurately at shift's end.
Set up and broke down event spaces according to client specifications.
Skating Coach
Coon Rapids Ice Center
Coon Rapids
03.2021 - Current
Delivered private and group instruction to recreational and competitive skaters.
Analyzed skating techniques, providing corrective feedback to enhance performance consistency.
Prepared athletes for competitions, testing, and ice shows to ensure readiness.
Cultivated strong coach–athlete relationships to foster motivation and mental resilience.
Assistant Manager
Plato's Closet
Coon Rapids
06.2021 - 08.2024
Supported store operations and staff supervision in a fast-paced retail environment.
Oversaw inventory processing, visual merchandising, and customer service.
Assisted with scheduling, training, and sales goals.
Customer Service Rep
Dunkin Donuts
Fridley
08.2020 - 06.2021
Provided exceptional customer service in a fast-paced food environment.
Handled cash transactions accurately and efficiently at the register.
Prepared and served beverages and food items according to company standards.