PAIGE SANTEMA
Milaca
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
5
5
years of professional experience
Work History
Branch Manager
Enterprise Mobility
11.2024 - Current
- Managed daily operations to ensure optimal branch performance and customer satisfaction.
- Trained staff on best practices for service delivery and efficiency improvement.
- Implemented inventory management systems to streamline stock control processes.
- Developed customer engagement strategies that enhanced retention and loyalty.
- Conducted regular performance reviews, providing feedback for continuous employee development.
Assistant Manager
Enterprise Mobility
12.2023 - 11.2024
- Analyzed customer feedback to identify areas for service improvement.
- Maintained accurate records of transactions and operational activities.
- Developed strong working relationships with staff, fostering a positive work environment.
Management Trainee
Enterprise Mobility
02.2022 - 12.2023
- Facilitated regular team meetings to promote communication and track project progress.
- Developed and maintained project documentation to ensure compliance with company standards.
- Improved management skills by participating in rigorous training programs and workshops.
Recruiting Specialist Intern
Express Employment Professionals
04.2021 - 02.2022
- Collaborated with hiring managers to identify staffing needs and develop tailored recruiting strategies.
- Utilized applicant tracking systems to streamline candidate sourcing and improve recruitment efficiency.
- Conducted thorough candidate screenings and interviews to ensure alignment with organizational culture and job requirements.
- Developed and maintained strong relationships with candidates, providing timely updates throughout the hiring process.
Education
Bachelor of Arts - Applied Sociology
St. Cloud State University
St. Cloud, MN12-2021
Minor in Human Relations
St. Cloud State University
St. Cloud, MN12-2021
Skills
- Customer relationships
- Conflict management
- Critical thinking
- Dependable and responsible
- Multitasking
Timeline
Branch Manager
Enterprise Mobility
11.2024 - Current
Assistant Manager
Enterprise Mobility
12.2023 - 11.2024
Management Trainee
Enterprise Mobility
02.2022 - 12.2023
Recruiting Specialist Intern
Express Employment Professionals
04.2021 - 02.2022
Bachelor of Arts - Applied Sociology
St. Cloud State University
Minor in Human Relations
St. Cloud State University